Italian Content & Customer Support Specialist - Remote/Portugal

United Talent Acquisition; Napoli; Hybrid; EUR 24.000 - 32.000; Vollzeit

Zusammenfassung

United Talent Acquisition is seeking an Italian Content Review Specialist & Customer Support professional based in Portugal. The role combines customer support with content moderation for international projects, with a focus on Italian language expertise and adherence to platform policies.

The position offers on-site or remote-based work within Portugal, with potential weekend shifts and relocation support for eligible candidates. Porto or Lisbon offices are noted as locations.

Qualifikationen

• Italian fluency at C1+ level
• English proficiency at B2+ level
• Strong communication and interpersonal skills
• EU citizenship or valid residence/work permit in Portugal

Aufgaben

• Provide exceptional customer support via phone, email, or chat.
• Moderate user-generated content and ensure compliance with platform policies.
• Escalate complex cases to specialized teams as needed.
• Maintain content quality, objectivity, and safety across platforms.

Kenntnisse

Italian fluency

English fluency

Communication skills

Interpersonal skills

Jobbeschreibung

United Talent Acquisition is seeking an Italian Content Review Specialist & Customer Support professional based in Portugal. The role combines customer support with content moderation for international projects, with a focus on Italian language expertise and adherence to platform policies.

The position offers on-site or remote-based work within Portugal, with potential weekend shifts and relocation support for eligible candidates. Porto or Lisbon offices are noted as locations.