Italian-Speaking Support & Content Moderator (Porto/Remote)

United Talent Acquisition; Torino; On-site; EUR 13,000 - 21,000; Full time

Benefits offered by this job

Welcome bonus 2000 euros

Job summary

United Talent Acquisition is hiring Italian-speaking professionals for customer support and content moderation roles based in Portugal. You will respond to inquiries, help with troubleshooting, ensure policy compliance, and collaborate with an international team.

The role requires Italian C1+, English B2+, and eligibility to work in Portugal; on-site in Porto or Lisbon with possible remote options within Portugal. Full-time shifts including weekends.

Qualifications

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• Strong communication and interpersonal skills
• EU citizenship or valid residence/work permit in Portugal
• Availability to work on-site in Porto

Responsibilities

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information
• Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

Skills

Italian language

English language

Communication

Interpersonal skills

Flexibility

Job description

United Talent Acquisition is hiring Italian-speaking professionals for customer support and content moderation roles based in Portugal. You will respond to inquiries, help with troubleshooting, ensure policy compliance, and collaborate with an international team.

The role requires Italian C1+, English B2+, and eligibility to work in Portugal; on-site in Porto or Lisbon with possible remote options within Portugal. Full-time shifts including weekends.