Italian-Speaking Support & Content Moderation (Portugal)

United Talent Acquisition; Milano; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Welcome bonus

Relocation support

On-site in Porto

Job summary

United Talent Acquisition is seeking an Italian-speaking professional for Customer Support and Content Moderation roles in Portugal. The position offers a dynamic, international environment and the opportunity to work on multiple projects across platforms.

Fluency in Italian (C1+) and English (B2+) are required, with relocation support available for eligible candidates. Successful applicants will handle inquiries via phone, email, or chat, ensure policy compliance, and review user-generated

Qualifications

• Italian fluency (C1+).
• English proficiency (B2+).
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Availability to work on-site in Porto.
• Flexibility to work in rotating shifts, including weekends if needed.

Responsibilities

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Provide accurate product and service information.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity, and safety.

Skills

Italian fluency

English proficiency

Strong communication

On-site availability

Job description

United Talent Acquisition is seeking an Italian-speaking professional for Customer Support and Content Moderation roles in Portugal. The position offers a dynamic, international environment and the opportunity to work on multiple projects across platforms.

Fluency in Italian (C1+) and English (B2+) are required, with relocation support available for eligible candidates. Successful applicants will handle inquiries via phone, email, or chat, ensure policy compliance, and review user-generated