Italian Content & Support Specialist — Portugal

United Talent Acquisition; Bari; Hybrid; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Welcome bonus

Job summary

United Talent Acquisition seeks an Italian Content Review Specialist & Customer Support to join our international team in Portugal. You will handle customer inquiries in Italian and English, review content for compliance, and support projects across multiple platforms.

The role is based in Porto or Lisbon with remote options for Portugal-based applicants. You will work in a dynamic, multilingual environment, ensuring high-quality service and safety.

Qualifications

• Italian fluency (C1 or higher).
• English proficiency (minimum B2).
• EU citizenship or valid residence/work permit in Portugal.
• Availability to work on-site in Porto.
• Flexibility to work in rotating shifts, including weekends if needed.

Responsibilities

• Customer Support: Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Provide accurate product and service information.
• Content Moderation: Review and evaluate user-generated content.
• Enforce compliance with platform policies.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity, and safety.

Skills

Communication skills

Interpersonal skills

Job description

United Talent Acquisition seeks an Italian Content Review Specialist & Customer Support to join our international team in Portugal. You will handle customer inquiries in Italian and English, review content for compliance, and support projects across multiple platforms.

The role is based in Porto or Lisbon with remote options for Portugal-based applicants. You will work in a dynamic, multilingual environment, ensuring high-quality service and safety.