IT support - L. 68/99 (m/f/d)

TÜV SÜD; Tavarnelle Val di Pesa; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading global testing and inspection company in Tavarnelle Val di Pesa is seeking an IT Support Specialist to provide first-level technical support to internal users. The role includes troubleshooting technical issues, maintaining workstations, and managing data. Ideal candidates will have strong knowledge of Microsoft Office, basic Windows OS skills, and a problem-solving attitude. This position is open to applicants from the protected category according to L. 68/99.

Competenze

• Good knowledge of Microsoft Office and basic understanding of Windows OS.
• Minimum networking skills in handling various network configurations.
• Attention to detail and respect for data confidentiality.

Mansioni

• Provide first-level support for technical issues.
• Maintain and support workstations and user accounts.
• Manage data and documentation in corporate systems.

Conoscenze

Microsoft Office (Word, Excel, Outlook, Teams)

Basic knowledge of Windows Professional OS

Networking skills (IP addressing, wired/Wi-Fi networks)

Problem-solving attitude

Good knowledge of English

Descrizione del lavoro

IT Support – L. 68/99 (m/f/d)

We are looking for an IT Support Specialist to join our team at TÜV SÜD in Tavarnelle Val di Pesa (Florence, Italy). The role focuses on first‑level technical support for internal users, handling helpdesk activities, workstation maintenance, data & documentation management, and collaboration with the IT team to ensure infrastructure reliability.

Responsibilities

• Handle first‑level support requests (troubleshooting PC, peripherals, Office, email).
• Insert, verify, and update data in corporate systems.
• Maintain and adjust corporate templates and documents.
• Provide basic configuration and support for laptops and workstations (Windows).
• Manage first‑level user and domain account activities (reset password, basic policy, join domain).
• Logistic support for IT material distribution and setup (PC, accessories, device).
• Escalate complex issues to second‑level IT team.

Requirements

• Good knowledge of Microsoft Office (Word, Excel, Outlook, Teams).
• Basic knowledge of Windows Professional OS and Active Directory.
• Minimum networking skills (IP addressing, wired/Wi‑Fi networks, network printers).
• Experience using laptops and peripherals daily.
• Attention to detail and respect for data confidentiality.
• Good knowledge of English (preferred).
• Relational skills, problem‑solving attitude, teamwork availability.
• Belongs to the Protected Category L. 68/99 – ART.1.

Company

TÜV SÜD is a global leader in testing, inspection, and product certification. With more than 28,000 skilled employees worldwide, we provide high‑quality, secure, and sustainable solutions.

Legal

We are committed to Diversity & Inclusion. All offer of employment is open to everyone for an inclusive environment.