In-Room Dining Maestro: Luxury Service & Wine Pairings

Auberge Collection; Toscana; On-site; EUR 25,000 - 30,000; Full time

Job summary

Auberge Collection is seeking an In-Room Dining Chef de Rang for its renowned Florence property. You will serve guests in their rooms with refined, attentive service, drawing on a strong hospitality background and knowledge of food and wine.

Fluency in English is essential, with additional languages a plus. The role requires flexibility to work weekends/holidays in a luxury setting, contributing to an elegant guest experience. This is a seasonal, full-time position in a premier hotel.

Qualifications

• Minimum of two years of experience in the foodservice or hospitality industry required.
• Prior experience in a luxury hospitality property highly recommended.
• Good knowledge of food and wine, with the ability to provide thoughtful recommendations to guests.
• Fluent in English, both spoken and written. Additional languages are considered an advantage.
• Ability to work a flexible schedule, including weekends and holidays, according to departmental needs.

Responsibilities

• Be visibly engaged in the operation, ensuring that each guest interaction reflects elegance, attentiveness, and authentic hospitality.
• Create meaningful connections with guests by recognizing preferences, anticipating needs, and handling requests, concerns, or special occasions with discretion and care.
• Provide a memorable in-room dining experience that feels personal, refined, and effortless.
• Carry out all duties of an in-Room Dining Server as needed, contributing to a collaborative and team-oriented environment.
• Ensure the timely, accurate, and graceful delivery and setup of all food and beverage items in the guest room.
• Demonstrate in-depth knowledge of the menu, wine, and spirits selection, offering confident and thoughtful recommendations tailored to guest preferences.
• Uphold Auberge service standards while enhancing the guest experience through subtle upselling and personalized suggestions.
• Accurately take and input guest orders into the POS system, ensuring precision in billing and communication with kitchen and bar teams.
• Guarantee quality, presentation, and timeliness of all items delivered to guest rooms.

Skills

Hospitality experience

Guest interaction

English fluency

Flexibility

Job description

Auberge Collection is seeking an In-Room Dining Chef de Rang for its renowned Florence property. You will serve guests in their rooms with refined, attentive service, drawing on a strong hospitality background and knowledge of food and wine.

Fluency in English is essential, with additional languages a plus. The role requires flexibility to work weekends/holidays in a luxury setting, contributing to an elegant guest experience. This is a seasonal, full-time position in a premier hotel.