In-Room Dining Maestro - Luxury Service in Florence

Hospitaliti; Toscana; On-site; EUR 25,000 - 30,000; Full time

Job summary

Collegio alla Querce, Auberge Resorts Collection in Florence is hiring for an In-Room Dining Chef de Rang. You will be the ambassador of the guest’s experience, delivering refined service with warmth and precision in the guest room space.

Role requires a minimum of two years in foodservice or hospitality, luxury property background preferred, and fluent English. Seasonal, full-time position with competitive salary and growth opportunities within Auberge Collection.

Qualifications

• Minimum of two years of experience in the foodservice or hospitality industry required.
• Prior experience in a luxury hospitality property highly recommended.
• Good knowledge of food and wine, with the ability to provide thoughtful recommendations to guests.
• Fluent in English, both spoken and written. Additional languages are considered an advantage.

Responsibilities

• Be visibly engaged in the operation, ensuring that each guest interaction reflects elegance, attentiveness, and authentic hospitality.
• Create meaningful connections with guests by recognizing preferences, anticipating needs, and handling requests, concerns, or special occasions with discretion and care.
• Provide a memorable in-room dining experience that feels personal, refined, and effortless.
• Carry out all duties of an in-Room Dining Server as needed, contributing to a collaborative and team-oriented environment.
• Ensure the timely, accurate, and graceful delivery and setup of all food and beverage items in the guest room.
• Demonstrate in-depth knowledge of the menu, wine, and spirits selection, offering confident and thoughtful recommendations tailored to guest preferences.
• Uphold Auberge service standards while enhancing the guest experience through subtle upselling and personalized suggestions.
• Accurately take and input guest orders into the POS system, ensuring precision in billing and communication with kitchen and bar teams.
• Guarantee quality, presentation, and timeliness of all items delivered to guest rooms.

Skills

Food service exp

Hospitality luxury

Wine knowledge

English fluent

Job description

Collegio alla Querce, Auberge Resorts Collection in Florence is hiring for an In-Room Dining Chef de Rang. You will be the ambassador of the guest’s experience, delivering refined service with warmth and precision in the guest room space.

Role requires a minimum of two years in foodservice or hospitality, luxury property background preferred, and fluent English. Seasonal, full-time position with competitive salary and growth opportunities within Auberge Collection.