Luxury In-Room Dining Commis de Rang

Auberge Collection; Firenze; On-site; EUR 22,000 - 27,000; Full time

Job summary

Collegio alla Querce, Auberge Collection in Florence is seeking an In-Room Dining Commis de Rang to craft memorable in-room dining experiences. You will ensure orders are prepared, presented, and delivered with care, contributing to warm, personalized service that defines Auberge standards.

The role requires previous F&B service experience, fluent English, and flexibility to work early mornings, evenings, weekends, and holidays. Salary is up to €24,500 gross per year, full-time, seasonal.

Qualifications

• Experience in Food & Beverage service, preferably within a luxury hotel or fine-dining environment.
• A genuine passion for hospitality and a desire to create thoughtful, personalised guest experiences.
• Strong attention to detail, with a commitment to presentation, accuracy, and service quality.
• A warm, professional, and courteous demeanour, with the ability to interact with guests discreetly and confidently.
• Good communication and teamwork skills, with the ability to collaborate effectively across departments.
• Fluency in English.
• Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays, according to the needs of the hotel.

Responsibilities

• Assist with the preparation and delivery of food and beverage orders to guest rooms, ensuring accuracy, timeliness, and presentation according to property standards.
• Set up trays and trolleys with food, beverages, tableware, and service amenities, paying close attention to every detail.
• Ensure orders are complete and presented according to established standards before delivery.
• Interact with guests in a warm, courteous, and professional manner, ensuring each delivery reflects the Auberge service philosophy.
• Respond to guest requests with attentiveness and care, communicating any additional needs or special requirements to the appropriate team members.
• Respect guest privacy and preferences, maintaining discretion and a polished presence throughout every interaction.
• Assist with mise en place, replenishment, and the organisation of the In-Room Dining service area before, during, and after service.
• Ensure trays, trolleys, tableware, and service equipment are clean, polished, and ready for use.
• Support the accurate communication of orders and special requests between the In-Room Dining and Kitchen teams.
• Embrace and embody Auberge’s Promises & Practices, bringing warmth, intentional presence, and attention to detail to every task.
• Contribute to a culture of authentic, heartfelt service, understanding that even the smallest gestures can make a meaningful difference to the guest experience.

Skills

Food & Beverage service

Attention to detail

Professional demeanour

Communication

Teamwork

Fluent English

Job description

Collegio alla Querce, Auberge Collection in Florence is seeking an In-Room Dining Commis de Rang to craft memorable in-room dining experiences. You will ensure orders are prepared, presented, and delivered with care, contributing to warm, personalized service that defines Auberge standards.

The role requires previous F&B service experience, fluent English, and flexibility to work early mornings, evenings, weekends, and holidays. Salary is up to €24,500 gross per year, full-time, seasonal.