In-Room Dining Commis de Rang – Luxury Guest Experience

Auberge Resorts Collection; Toscana; In loco; EUR 22.000 - 27.000; Tempo pieno

Descrizione del lavoro

Collegio alla Querce, Auberge Collection in Florence seeks an In-Room Dining Commis de Rang to help create memorable in-room dining experiences. You will assist with preparation, delivery, setup, and presentation of orders, ensuring precision and warm, discreet service in keeping with the Auberge standard.

You will interact with guests professionally, relay special requests to Kitchen and In-Room Dining teams, and maintain a pristine service area.

Competenze

• Previous experience in Food & Beverage service, preferably within a luxury hotel or fine-dining environment.
• Genuine passion for hospitality and personalized guest experiences.
• Strong attention to detail, presentation, accuracy, and service quality.
• Warm, professional demeanor with discreet interactions.
• Good communication and teamwork across departments.
• Fluency in English.
• Willingness to work flexible hours, including mornings, evenings, weekends, and holidays.

Mansioni

• Assist with the preparation and delivery of food and beverage orders to guest rooms, ensuring accuracy, timeliness, and presentation according to property standards.
• Set up trays and trolleys with food, beverages, tableware, and service amenities, paying close attention to every detail.
• Ensure orders are complete and presented according to established standards before delivery.
• Interact with guests in a warm, courteous, and professional manner, ensuring each delivery reflects the Auberge service philosophy.
• Respond to guest requests with attentiveness and care, communicating any additional needs or special requirements to the appropriate team members.
• Respect guest privacy and preferences, maintaining discretion and a polished presence throughout every interaction.
• Assist with mise en place, replenishment, and the organisation of the In-Room Dining service area before, during, and after service.
• Ensure trays, trolleys, tableware, and service equipment are clean, polished, and ready for use.
• Support the accurate communication of orders and special requests between the In-Room Dining and Kitchen teams.
• Embrace and embody Auberge’s Promises & Practices, bringing warmth, intentional presence, and attention to detail to every task.
• Contribute to a culture of authentic, heartfelt service, understanding that even the smallest gestures can make a meaningful difference to the guest experience.

Conoscenze

English (Fluent)

Guest service

Attention to detail

Teamwork

Descrizione del lavoro

Collegio alla Querce, Auberge Collection in Florence seeks an In-Room Dining Commis de Rang to help create memorable in-room dining experiences. You will assist with preparation, delivery, setup, and presentation of orders, ensuring precision and warm, discreet service in keeping with the Auberge standard.

You will interact with guests professionally, relay special requests to Kitchen and In-Room Dining teams, and maintain a pristine service area.