Housekeeping Supervisor

Hilton; Como; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A prominent hospitality company is seeking a Housekeeping Supervisor to ensure cleanliness and upkeep in their hotel located in Como, Italy. The ideal candidate will have prior supervisory experience in housekeeping and will excel in managing team performance while delivering exceptional guest service. Responsibilities include inspecting rooms, allocating duties, and maintaining equipment. This full-time position offers an opportunity to work in a dynamic and guest-focused environment.

Competenze

• Previous experience in a Housekeeping supervisory role required.
• Demonstrated capability in managing a team effectively.
• Strong organizational and analytic skills are essential.

Mansioni

• Conduct routine inspections of checkout and occupied rooms.
• Allocate duties to team members to ensure efficiency.
• Report and follow up on maintenance defects.

Conoscenze

Team management

Organizational skills

Attention to detail

Strong communication

Guest service

Microsoft Office proficiency

Descrizione del lavoro

What will I be doing?

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, you will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all checkout rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, storerooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

What are we looking for?

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• An attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Lake Como

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Housekeeping and Laundry

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality