Hotel Director

JR Italy; Varese; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A luxury hotel and cruise company is seeking a Hotel Director to oversee operations and drive performance on board. The ideal candidate will have at least five years' experience in a similar leadership role and must possess exceptional communication and leadership skills. This position requires a bachelor's degree in hospitality management or a related field, with a strong understanding of organizational planning and guest satisfaction standards. The role is based in Varese, Italy.

Competenze

• Minimum five years’ experience in luxury hotel or cruise industry.
• Ability to lead with a 'global' perspective.
• Knowledge of business and organizational planning principles.

Mansioni

• Oversee the functions of Hotel Operations onboard the vessel.
• Accountable for driving positive results on company targets and KPIs.
• Responsible for day-to-day operation of all Hotel Operations departments.

Conoscenze

Communication skills

Problem-solving skills

Interpersonal skills

Leadership techniques

Formazione

Bachelor’s degree in hospitality management or business administration

Strumenti

Intermediate computer software

Descrizione del lavoro

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The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications:

· Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.

· Exceptional communication, problem solving decision making and interpersonal skills.

· Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.

· Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.

· Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques

· Knowledge of policies and practices involved in the human resources function.

· Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.

· Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent.

· Intermediate computer software skills required.