Global Retail Manager

KIKO MILANO; Varese; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

A global cosmetics company is seeking a Global Retail Manager to enhance store performance and the customer journey across international markets. This role demands proven experience in retail management, strong analytical skills, and fluency in English. The ideal candidate will collaborate with various teams and support the global retail strategy. Willingness to travel internationally is required. This position offers the opportunity to drive innovation within the retail space.

Competenze

• Proven experience in global retail management, preferably in beauty or fashion.
• Familiarity with data analysis tools.
• Ability to travel internationally.

Mansioni

• Drive optimization of store performance and customer journey.
• Collaborate with local markets to influence business outcomes.
• Support retail excellence standards globally.

Conoscenze

Global retail management experience

Data analysis skills

Strong proficiency in Excel

Analytical and strategic thinking

Ability to work cross-functionally

Fluent in English

Strumenti

Power BI

Descrizione del lavoro

The Company KIKO MILANO was founded in 1997 in Milan and has since revolutionized how cosmetics are sold globally. We strive to offer an incredible variety of products, textures & colours, providing a multi-sensorial experience with innovative technology, all at an affordable price. Based in Italy and true to its DNA, KIKO MILANO combines trustworthy quality, creativity, and stunning aesthetics.

Your role at KIKO MILANO

We are looking for a Global Retail Manager to join KIKO MILANO’s Global Retail Team, reporting to the Global Retail Senior Director.

This role involves driving business and consumer insights to optimize store performance, customer journey, and profitability across global markets. The position collaborates closely with local markets and HQ stakeholders to influence business outcomes and develop initiatives aligned with brand and retail strategy.

Key Responsibilities:

1. Lead business tracking by analyzing key retail indicators and collecting feedback from markets.
2. Coordinate commercial actions that support business objectives and enhance the customer experience.
3. Identify, benchmark, and implement best practices from both KIKO and the wider beauty & retail industry.
4. Support and improve retail excellence standards across the global store network.
5. Collaborate in the development and implementation of the Omnichannel Transformation journey.
6. Define and enhance the end-to-end customer journey across all touchpoints.
7. Participate in the design and roll-out of services that elevate the in-store experience.
8. Engage actively in global retail governance to ensure alignment with corporate guidelines and market needs.
9. Drive innovation and entrepreneurial initiatives to improve store performance and operations.
10. Regularly visit stores and markets as a high-level HQ representative to ensure operational excellence and market alignment.

Qualifications:

• Proven experience in global retail management, preferably in the beauty, fashion, or consumer goods industries.
• Familiarity with database tools for data analysis (e.g., BW, Power BI).
• Strong proficiency and hands-on skills with Excel.
• Strong analytical and strategic thinking skills, with experience in performance monitoring and KPI analysis.
• Ability to work cross-functionally and across international teams.
• Fluent in English; other languages are a plus.
• Willingness to travel internationally.

Desired Skills:

• Strong problem-solving skills & detail-oriented.
• Highly collaborative style & willingness and demonstrated ability to work in teams.
• Entrepreneurial mindset with the ability to innovate and drive change.
• Excellent communication and stakeholder management skills.
• Openness to a culture of continuous feedback.

KIKO is committed to promoting equal opportunities and paying particular attention to the integration of people with disabilities within the company. All open positions at KIKO are also aimed at candidates belonging to protected categories under law 68/99. Data will be processed exclusively for recruitment purposes. Please read the privacy policy at the provided link.