Global IT Support Specialist - ERP/WMS/CRM & Infra

Fourstars - Stage & Lavoro I B Corp; Varese; Ibrido; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A global tech company located in Turate is seeking an IT Support Specialist to manage support tickets related to business applications and infrastructure. This role involves providing daily IT support and collaborating with teams across Italy and the US. Candidates should have at least 2 years of IT support experience and be fluent in both English and Italian. The position may require relocation to New Jersey.

Servizi

Opportunity to work in an international environment

Professional growth and development

Exposure to application and infrastructure support

Competenze

• Minimum 2 years of experience in IT support.
• Strong knowledge of ERP, WMS, and CRM systems.
• Hands-on experience with PC setup and troubleshooting.

Mansioni

• Manage first and second-level support tickets.
• Provide daily IT support for end-user devices.
• Collaborate with IT teams in Italy and US.
• Prepare technical documentation and maintain accurate ticket records.

Conoscenze

IT support experience

Problem-solving skills

Communication skills

Proficiency in Windows OS

Knowledge of ERP/WMS/CRM systems

Fluency in English

Fluency in Italian

Hands-on PC troubleshooting

Formazione

Bachelor’s degree in Computer Science or related field

Strumenti

IT ticketing systems

Microsoft 365

Oracle database

SQL language

Descrizione del lavoro

A global tech company located in Turate is seeking an IT Support Specialist to manage support tickets related to business applications and infrastructure. This role involves providing daily IT support and collaborating with teams across Italy and the US. Candidates should have at least 2 years of IT support experience and be fluent in both English and Italian. The position may require relocation to New Jersey.