German Customer Service Specialist in Malta

CBTalents; Bolzano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A digital safety company is seeking fluent German speakers for a Customer Support role based in Malta. You will assist users via email and chat, providing professional support and reviewing user content across various platforms. The company offers full training, health insurance after 6 months, and relocation support. Ideal candidates are detail-oriented, motivated, and willing to work rotating shifts. Join us in creating a safer digital world while enjoying Malta's vibrant environment.

Servizi

Full training and ongoing support

Health insurance

Career development opportunities

Relocation support

Competenze

• Fluent in German and good written skills in English are essential.
• Willing to work rotating shifts, including evenings and weekends.
• Comfortable with basic office tools like Microsoft Word and Excel.

Mansioni

• Assist users via email and chat with customer support.
• Review and moderate user content according to guidelines.
• Flag inappropriate content and report issues.

Conoscenze

Fluent in German

Good written communication skills in English

Comfortable using Microsoft Word

Comfortable using Excel

Descrizione del lavoro

German Customer Support (Email & Chat) – Malta

Help create a safer digital world—while living in the heart of the Mediterranean!

Are you fluent in German and ready to make a real impact in the digital space? We’re looking for passionate individuals to join our team in Malta as Customer Support & Content Moderation Agents.

In this hybrid role, you'll combine the art of helping people with the responsibility of keeping online platforms safe. If you're detail-oriented, empathetic, and eager to learn, this could be the perfect opportunity for you.

What You’ll Be Doing

Customer Support (70%)

Assist users via email and chat —no phone calls required.

Provide helpful, friendly, and professional support in German and English.

Use the right tools to deliver accurate information and efficient solutions.

Content Moderation (30%)

Review user content across various apps and marketplaces.

Ensure all material follows guidelines and legal requirements.

Flag inappropriate content and elevate serious issues using internal systems.

What We’re Looking For

Fluent in German, with good written communication skills in English.

Comfortable using tools like Microsoft Word and Excel.

No experience? No problem. If you're curious, motivated, and detail-focused, we’ll train you!

A positive mindset and willingness to work rotating shifts (including evenings and weekends).

What You’ll Get

Full training and ongoing support

Health insurance (after 6 months)

Career development and internal mobility opportunities

Relocation support (airport pickup, hotel stay, and flight contribution)

A welcoming team and a role with purpose

Ready to be part of something meaningful? Join us in making the internet a safer place—while enjoying everything Malta has to offer.

Interested? Contact us at [e-mail]

Let’s talk about your future in Malta!