Genova-Based Strategic Account Manager – Groceries & Restaurants

Deliveroo Plc; Genova; Remote; EUR 31,000 - 39,000; Full time

Job summary

Deliveroo is seeking a Commercial professional to join the Grocery & Retail team in Genova, Italy. You will manage a portfolio of restaurant brands, analyze performance, negotiate terms, and shape portfolio strategy to grow market share and CVP.

You’ll collaborate with our local and global teams, leveraging CRM tools and data to drive revenue, improve partner satisfaction, and unlock new opportunities. Fluent Italian and strong English are expected in a fast-moving, equity-focused culture.

Qualifications

• Significant experience in account management or sales, ideally within Horeca/restaurant/food sectors.
• Strong understanding of P&L management and complex negotiations.
• Proven ability to build and maintain long-term external relationships.
• Experience using CRM tools and project management applications to guide portfolio strategy.
• Fluent Italian with professional English to collaborate with global teams.

Responsibilities

• Oversee a portfolio of restaurant brands; main contact in your region.
• Monitor portfolio performance and share data-led insights with partners.
• Negotiate contract terms to align with company goals and CVP.
• Develop and execute portfolio strategies to grow market share and loyalty.
• Manage perimeter P&L and identify new revenue opportunities.

Skills

Commercial experience

Financial acumen

Relationship building

CRM tools

English Italian

Tools

CRM software

Project management apps

Job description

Deliveroo is seeking a Commercial professional to join the Grocery & Retail team in Genova, Italy. You will manage a portfolio of restaurant brands, analyze performance, negotiate terms, and shape portfolio strategy to grow market share and CVP.

You’ll collaborate with our local and global teams, leveraging CRM tools and data to drive revenue, improve partner satisfaction, and unlock new opportunities. Fluent Italian and strong English are expected in a fast-moving, equity-focused culture.