General Manager

Park Hyatt; Milano; In loco; EUR 70.000 - 120.000; Tempo pieno

Descrizione del lavoro

A leading luxury hotel in Milan seeks a General Manager to enhance brand experiences and oversee operations. The ideal candidate will have a strong background in luxury hotel management, a passion for guest service, and experience cultivating high-performing teams. Join us to lead a premier establishment dedicated to excellence and guest satisfaction.

Competenze

• Experience in luxury hotel management at a high-caliber property.
• Fluent in English; intermediate Italian considered.
• Experience managing multicultural teams.

Mansioni

• Oversee overall strategy, performance, and profitability of the property.
• Lead a diverse team focused on cultivating positive guest experiences.
• Continuously improve all areas of the property.

Conoscenze

Fluent in English

Understanding of luxury segment

Ability to manage high-profile guests

Upscale operational management

Strong network in luxury travel industry

Formazione

Degree in Hotel Management

Business School

Descrizione del lavoro

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Reports to : Area Vice President

Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders : guests, colleagues, customers, owners, and communities. With passion, care, and a strong work ethic, Hyatt General Managers actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

Summary

Place of Work : Park Hyatt Milano

Job Level : General Manager

Reports to : Area Vice President

Grounded in our Purpose to “care for People so they can be their Best,” a Hyatt General Manager is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders : guests, colleagues, customers, owners, and communities. With passion, care, and a strong work ethic, Hyatt General Managers actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.

Success Profile

Park Hyatt General Managers are the embodiment of the Park Hyatt brand experience and culture as it relates to customers, guests, colleagues and owners.

They are accountable to :

• Oversee the overall strategy, performance and profitability of the property, ensuring it is operating with excellence
• Align with Hyatt’s core values to maximize revenue and profit opportunities and ensure the efficient and effective management of the property asset
• With integrity and in alignment to develop talents, lead a diverse team to build the trust of others in all interactions and cultivate a positive guest and colleague experience

Continuously find ways to improve all areas of the property and remain flexible in rapidly changing environments

Bring Hyatt’s values to life by demonstrating excellence in all aspects of the guest experience and overall performance of the hotel

Luxury Five-Star Hotel in Milan near Duomo

Luxury 5-Star Hotel in Milan Near Duomo | Park Hyatt Milan

Qualifications

• Degree in Hotel Management or Business School
• Experience in luxury hotel management, in a similar caliber property as Park Hyatt Milano
• Understanding of the luxury segment and the Italian and European landscapes
• Fluent in English, intermediate Italian can be considered
• Ability to manage high-profile guests, and multicultural teams
• Strong network in the luxury travel industry
• Upscale operational management & strategical mind set

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Hospitality

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