Front of House Lead - Elevate Guest Experience & Team

Harri; Roma; Ibrido; EUR 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Birthday holiday

Referral program up to £1,000

Gym membership contribution

Ideas Award

Life assurance

Descrizione del lavoro

Generator is seeking an exceptional Assistant Front of House Manager for our Rome property near the Colosseum. You will support the Front of House Manager, lead a passionate FOH team and help deliver unforgettable guest experiences in a fast-paced, social hospitality environment.

You are a strong leader and communicator, comfortable coaching staff, managing guest requests, and ensuring compliance with local regulations.

Competenze

• Experience in hospitality leadership and guest service.
• Ability to coach, train and develop crew members.
• Willingness to work weekends, holidays and nights.

Mansioni

• Support and report into Front of House Manager.
• Own the guest journey to create a unique Generator experience.
• Raise the bar by improving standards and customer satisfaction.
• Ensure social spaces reflect the Generator brand and culture.
• Assist in maintaining a duty manager onsite at all times.
• Lead FOH team aligned with Generator values and trends.
• Communicate clearly across teams to achieve goals.
• Ensure compliance with local regulations pertaining to the department.

Descrizione del lavoro

Generator is seeking an exceptional Assistant Front of House Manager for our Rome property near the Colosseum. You will support the Front of House Manager, lead a passionate FOH team and help deliver unforgettable guest experiences in a fast-paced, social hospitality environment.

You are a strong leader and communicator, comfortable coaching staff, managing guest requests, and ensuring compliance with local regulations.