Assistant Front of House Manager — Lead Guest Journeys

Harri; Venezia; Ibrido; EUR 30.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Birthday holiday

Hiring referrals bonus up to £1,000

Gym membership contribution

Ideas Award

Life assurance

Income protection

Free staff nights

Staff room rates

Social events

Online learning tools

Descrizione del lavoro

Generator Venice is seeking an exceptional Assistant Front of House Manager to support the Front of House Manager and lead a lively FOH team in a fast-paced hostel environment on Giudecca.

You’ll own the guest journey, raise service standards, and ensure our social spaces reflect the Generator brand while staying compliant with local regulations. Weekend and night availability is essential.

Competenze

• Hospitality-focused leadership experience desired.
• Strong communication and guest-service mindset.
• Willingness to work weekends and nights.

Mansioni

• Supporting and reporting into Front of House Manager.
• Own the guest journey to create a unique Generator experience.
• Raise standards of performance and drive customer satisfaction.
• Ensure social spaces reflect the Generator brand and culture.
• Assist in maintaining duty manager presence on site.
• Build and lead a FOH team aligned with Generator values.
• Keep team updated on local, national and international trends.
• Communicate goals clearly to motivate the team.
• Ensure compliance with local regulations governing the department.

Conoscenze

Leadership

Customer service

People management

Communication

Hospitality experience

Hands-on

Availability weekends nights

Descrizione del lavoro

Generator Venice is seeking an exceptional Assistant Front of House Manager to support the Front of House Manager and lead a lively FOH team in a fast-paced hostel environment on Giudecca.

You’ll own the guest journey, raise service standards, and ensure our social spaces reflect the Generator brand while staying compliant with local regulations. Weekend and night availability is essential.