Front Desk Supervisor & Guest Experience Lead

Hilton Molino Stucky Venice; Venezia; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A prestigious hotel in Venice seeks a manager to oversee guest check-ins and ensure excellent service. Responsibilities include processing payments, training staff, and maintaining quality standards. Candidates should have at least 1 year of supervisory experience and a high school diploma or equivalent. This role is ideal for those who excel in guest relations and team support, with the opportunity to thrive in a dynamic setting.

Competenze

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to handle guest requests professionally.

Mansioni

• Process guest check-ins and verify identity.
• Ensure payments and document exceptions.
• Assist in training and motivating employees.

Conoscenze

Guest service orientation

Effective communication

Team leadership

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

A prestigious hotel in Venice seeks a manager to oversee guest check-ins and ensure excellent service. Responsibilities include processing payments, training staff, and maintaining quality standards. Candidates should have at least 1 year of supervisory experience and a high school diploma or equivalent. This role is ideal for those who excel in guest relations and team support, with the opportunity to thrive in a dynamic setting.