Field Service Technician - Transformers

HITACHI ENERGY ITALY S.P.A.; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading energy solutions provider is looking for a professional to perform installation and commissioning of equipment. The role involves maintaining customer relationships, troubleshooting equipment, and a need for global travel. Candidates should have a technical diploma and at least 5 years of experience in the Transformers field. This position offers a comprehensive benefits package including health insurance, pension fund, and smart working options.

Servizi

Health insurance

Pension fund

Smart working

Canteen

Competenze

• 5+ years of experience in a similar role inside Transformers field is required.
• Flexibility and independence are nice to have.
• Availability to travel (100%) around the world.

Mansioni

• Perform installation and commissioning of equipment independently.
• Provide customer service to maintain good relationships and identify sales opportunities.
• Coordinate materials, parts, and equipment for Service activities.

Conoscenze

Technical diploma

Fluent in Italian

Fluent in English

Problem solving skills

Formazione

Technical diploma

Descrizione del lavoro

Description

The opportunity

How you'll make an impact

• Perform Service tasks like installation and commissioning of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categories (Installation and Commissioning, routine maintenance, oil treatment, replacements etc.).
• Low Voltage test at site;
• Contribute to customer satisfaction by executing Service work according to customer order and expectation. Maintain a good relationship with customers. Identify new sales opportunities and communicates them internally;
• Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;
• Prepare all documents and report to be signed by the customer representative. Report work done in a timely manner and follow up when needed;
• Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future;
• Provide recommendations to management to improve operations and customer service;

Your background

• Technical diploma.
• Good knowledge of both Italian and English;
• 5+ years of experience in a similar role inside Transformers field is required;
• Flexibility, independence and problem solving skills are nice to have;
• Availability to travel (100%) around the world.

More about us

We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.

Wide range of

• benefits
• Health insurance;
• Pension fund;
• Welfare;
• Smart working;
• Canteen.