Field Service Engineer

Danaher Life Sciences; Milano; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading life sciences company is seeking a Field Service Engineer to provide onsite customer support across Northern Italy. The role involves maintenance, installation, and repair of high-tech research instruments. Candidates should have a degree in electronic engineering and 3-5 years of relevant experience. This position offers full-time employment and requires frequent travel within Northern Italy.

Competenze

• 3-5 years of experience in high-tech research instruments service.
• Fluent in written and spoken English.
• Valid driver’s license with an acceptable driving record.

Mansioni

• Provide field support within your assigned territory, escalating complex issues as required.
• Complete Preventative Maintenance Inspections and modifications on time.
• Ensure accurate completion of all paperwork and maintain vehicle inventory.

Conoscenze

Customer Support

System Diagnostics

Preventative Maintenance

Communications

Formazione

High school diploma or university degree in electronic engineering or similar

Descrizione del lavoro

Overview

Join to apply for the Field Service Engineer role at Danaher Life Sciences

As a Field Service Engineer for Beckman Coulter Life Science you will be responsible for providing high-quality onsite customer support and representing the face of the company to our customers. Conducting routine maintenance, installation, and repair of Beckman Coulter products at customer sites, including calibration, and mechanical and electrical testing, in accordance with maintenance contracts and the production of Installation / Operation Quality documents. Diagnosing system failures and determining the most cost-effective solution, and escalating complex issues to a greater level of technical support or quality reporting system.

This position reports to the Davide Bortolotti, Field Service Manager and is part of the customer support department working remotely to cover Northern Italy.

In This Role, You Will Have The Opportunity To

Responsibilities

• Respond to customer support calls and provide field support within your assigned territory, escalating complex issues as required to ensure a timely fix. Diagnose system failures and determine the most cost-effective resolution
• Ensure Preventative Maintenance Inspections and modifications are completed within the specified time frames
• Ensure accurate and timely completion of all paperwork, debriefing and reports and maintain accurate vehicle inventory

Essential Requirements

• High school diploma or university degree in electronic engineering or similar
• 3-5 years of experience in high-tech research instruments service
• Fluent in written and spoken English

Travel, Motor Vehicle Record & Physical / Environment Requirements

• Ability to travel up to 90% of the time including overnight within northern Italy and for training in Europe
• Must have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess previous experience in

• Previous experience in Centrifugation, Particle Counting and Particle Characterisation
• Lab analysis environment

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

Additional Information

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Medical Device

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