Field-Based Fintech Client Relationship Executive

Tech Sales Jobs; Toscanella di Dozza; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Permanent contract via EOR

Performance-based bonus

Comprehensive benefits package

Work with international fintech team

Job summary

Viva.com is seeking a Field-Based Client Relationship Representative in Toscanella, Emilia-Romagna, Italy. The role focuses on expanding and supporting merchant relationships with a hybrid workplace and an international fintech environment.

You will visit clients, assist with verification and activation, monitor portfolio performance, and provide in-person consultation for existing customers. Fluency in English and Italian is required.

Qualifications

• 2+ years in business development within a fast-paced financial services env.
• Experience with CRM systems and client activation processes.
• Strong negotiation, diary management, and multitasking abilities.

Responsibilities

• Promote company services by visiting clients on-site.
• Assist merchants with verification and activation processes.
• Monitor portfolio performance and provide on-site support.
• Engage in scheduled and self-initiated client activities.
• Ensure new merchants complete registration and active usage.
• Escalate issues by opening cases beyond the on-the-ground scope.
• Present product features and benefits to clients persuasively.
• Travel to meet clients and attend industry events.

Skills

CRM experience

Negotiation

Organizational skills

Tech mindset

English fluency

Italian fluency

Tools

CRM software

Job description

Viva.com is seeking a Field-Based Client Relationship Representative in Toscanella, Emilia-Romagna, Italy. The role focuses on expanding and supporting merchant relationships with a hybrid workplace and an international fintech environment.

You will visit clients, assist with verification and activation, monitor portfolio performance, and provide in-person consultation for existing customers. Fluency in English and Italian is required.