Field-Based Client Success & Activation Specialist (Fintech)

Tech Sales Jobs; Piemonte; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

EOR contract

Bonus based on targets

Group medical plan

International fintech culture

Job summary

Viva.com is seeking a Client Relationship Representative (Field-Based) in Piemonte. You will promote services, activate merchants on-site, monitor portfolio performance, and provide in-person support while traveling to client sites and industry events.

Requires 2+ years in business development within financial services, CRM proficiency, strong negotiation, and fluent English/Italian. Hybrid workplace, permanent contract via EOR, with a performance-based bonus.

Qualifications

• 2+ years in business development or client relationship roles.
• Understanding of financial products/services and value propositions.
• Experience with CRM systems and portfolio management.
• Strong negotiation, organizational and objection-handling skills.
• Fluent in English and Italian.

Responsibilities

• Promote Viva.com services by visiting client premises.
• Assist merchants with verification and activation processes.
• Monitor and analyze portfolio performance.
• Provide in-person support and consultations for existing customers.
• Travel to meet clients and attend industry events.
• Escalate issues by opening cases for non-closable items.

Skills

CRM experience

Negotiation

Organizational skills

Resilience

English & Italian

Tools

CRM systems

Job description

Viva.com is seeking a Client Relationship Representative (Field-Based) in Piemonte. You will promote services, activate merchants on-site, monitor portfolio performance, and provide in-person support while traveling to client sites and industry events.

Requires 2+ years in business development within financial services, CRM proficiency, strong negotiation, and fluent English/Italian. Hybrid workplace, permanent contract via EOR, with a performance-based bonus.