F&B Supervisor: Lead Service & Guest Experience

Hosco.com; Belfiore; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Discounts

Growth opportunities

Dynamic workplace

Job summary

The Social Hub seeks an enthusiastic F&B Supervisor to guide the front-of-house team during shifts, maintaining energy and smooth service. You’ll work with the Restaurant Manager, mentor new staff, and ensure daily operations run like a well-oiled machine.

Requirements include 1-2 years in a senior waiter/barista/bartender role, strong leadership, clear communication, and fluency in English and Italian. Hybrid hospitality environment with multinational teams is offered.

Qualifications

• 1-2 years of experience in a senior waiter, barista or bartender role that shows leadership on the floor.
• Confidence leading a team during service.
• Clear communication and composure under busy moments.
• Attention to detail to keep service consistent.
• Genuine hospitality energy and guest-facing attitude.
• Ability to work well with different teams and lead by example.
• Fluency in English and Italian; additional languages a bonus.

Responsibilities

• Lead the front-of-house team during service and set a positive, upbeat tone
• Guide your crew on the floor, helping them solve small issues in the moment
• Support training and onboarding for new team members
• Keep daily operations smooth by checking setups, stock, cleanliness and safety
• Stay present on the floor, chat with guests and jump in where needed
• Handle transactions accurately and pass on any irregularities
• Share targets for the shift and motivate the team to reach them
• Work closely with the kitchen and bar teams to keep service flowing

Skills

Leadership

Guest service

English

Italian

Job description

The Social Hub seeks an enthusiastic F&B Supervisor to guide the front-of-house team during shifts, maintaining energy and smooth service. You’ll work with the Restaurant Manager, mentor new staff, and ensure daily operations run like a well-oiled machine.

Requirements include 1-2 years in a senior waiter/barista/bartender role, strong leadership, clear communication, and fluency in English and Italian. Hybrid hospitality environment with multinational teams is offered.