F&B Supervisor: Dynamic Service Leader & Guest Experience

The Social Hub; Belfiore; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Career growth

Diversity & inclusion

Job summary

The Social Hub in Italy is seeking an F&B Supervisor to guide the front-of-house during service, keep energy high, and ensure smooth operations. You’ll lead the team on shift, support onboarding, and maintain guest satisfaction.

Collaborate with the Restaurant Manager, train new staff, and coordinate with kitchen and bar to keep service flowing. Starting salary is published, with fair, transparent offers for our diverse, multinational team.

Qualifications

• 1-2 years in a senior waiter, barista or bartender role.
• Demonstrates confident leadership during service and training.
• Clear communication and composure when busy.

Responsibilities

• Lead the front-of-house team during service and set a positive tone.
• Guide the crew on the floor and solve issues in the moment.
• Support onboarding and training for new team members.
• Maintain smooth daily operations through setups, stock, cleanliness and safety.
• Stay present on the floor, engage guests and assist where needed.
• Handle transactions accurately and report irregularities.
• Share shift targets and motivate the team to achieve them.
• Collaborate with kitchen and bar to keep service flowing.

Skills

Team leadership

Clear communication

Calm under pressure

Attention to detail

Guest-facing

Job description

The Social Hub in Italy is seeking an F&B Supervisor to guide the front-of-house during service, keep energy high, and ensure smooth operations. You’ll lead the team on shift, support onboarding, and maintain guest satisfaction.

Collaborate with the Restaurant Manager, train new staff, and coordinate with kitchen and bar to keep service flowing. Starting salary is published, with fair, transparent offers for our diverse, multinational team.