F&B Supervisor: Lead Service, Mentor Team & Delight Guests

The Social Hub (B Corp™); Toscana; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Discounts across Europe properties

B Corp employer

Growth opportunities

Events and staff benefits

Job summary

The Social Hub (B Corp™) is seeking an F&B Supervisor to lead the front-of-house team, set the tone on the floor, and ensure guests leave smiling. You’ll work with the Restaurant Manager, mentor new teammates, and help daily operations run smoothly in a dynamic, multi-national hospitality concept.

You have 1–2 years in senior waiter/barista/bartender roles, strong leadership, clear communication, attention to detail, and fluency in English and Italian.

Qualifications

• 1–2 years of experience in a senior waiter, barista or bartender role.
• Confident with leading a team during service.
• Clear communication and composure during busy periods.
• Attention to detail and consistency in service.
• Genuine hospitality energy and guest-facing approach.
• Strong collaboration across teams and lead by example.
• Fluency in English and Italian; extra languages a bonus.

Responsibilities

• Lead the front-of-house team during service and set a positive tone.
• Guide your crew on the floor, solving small issues in the moment.
• Support training and onboarding for new team members.
• Keep daily operations smooth by checking setups, stock, cleanliness and safety.
• Stay present on the floor, chat with guests and jump in where needed.
• Handle transactions accurately and pass on any irregularities.
• Share targets for the shift and motivate the team to reach them.
• Work closely with kitchen and bar teams to keep service flowing.

Skills

Team leadership

Service leadership

Bilingual English/Italian

Clear communication

Attention to detail

Guest-focused

Calm under pressure

Job description

The Social Hub (B Corp™) is seeking an F&B Supervisor to lead the front-of-house team, set the tone on the floor, and ensure guests leave smiling. You’ll work with the Restaurant Manager, mentor new teammates, and help daily operations run smoothly in a dynamic, multi-national hospitality concept.

You have 1–2 years in senior waiter/barista/bartender roles, strong leadership, clear communication, attention to detail, and fluency in English and Italian.