F&B Front-of-House Supervisor – Milan

Sheraton Hotels & Resorts; Lombardia; On-site; EUR 25,000 - 30,000; Full time

Job summary

Sheraton Hotels & Resorts in Milan is seeking a Front-of-House supervisor for the F&B department. You will act as a key link between management and operational staff, overseeing service across shifts and coordinating teams to maintain high standards.

We welcome someone with solid hospitality experience, strong leadership, and a command of English. This role involves evenings and weekends, with opportunities to contribute to guest experiences and event service within a global hospitality brand.

Qualifications

• Experience in hospitality, preferably in similar roles.
• Solid experience in the hospitality sector.
• Excellent level of English required.

Responsibilities

• On-floor presence, operational management, front-of-house service.
• Team management during service, organisation of the team before, during and after service.
• Management and coordination of temporary staff, in compliance with current regulations.
• Order management and stock control via the Marriott management system.
• Knowledge of Micros Opera or other front-of-house order management applications is preferred.
• Knowledge of dishes and the ability to describe them to guests.
• Knowledge of wines and basic food and wine pairing.
• Compiling orders and ensuring pantry stock levels.
• Checking and arranging the mise en place for the dining room and bar.
• Preparing set-ups for events and banqueting.
• Knowledge and application of HACCP rules.

Skills

Guest-focused

Attention to detail

Problem solving

Strong communication

Flexibility

Leadership

English proficiency

Job description

Sheraton Hotels & Resorts in Milan is seeking a Front-of-House supervisor for the F&B department. You will act as a key link between management and operational staff, overseeing service across shifts and coordinating teams to maintain high standards.

We welcome someone with solid hospitality experience, strong leadership, and a command of English. This role involves evenings and weekends, with opportunities to contribute to guest experiences and event service within a global hospitality brand.