F&B Service Expert/Chef de Rang - Casa Brera

Casa Brera, a Luxury Collection Hotel, Milan; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Um hotel de luxo em Milão está à procura de Experts em Serviço de Alimentos para se juntar a sua equipe. O profissional será responsável por atender clientes com conhecimento de menu e garantir um serviço eficiente. O candidato ideal deve ter paixão pela hospitalidade de luxo, ser sociável e ter conhecimento intermediário de italiano e inglês. O hotel oferece oportunidades de promoção e programas de desenvolvimento para crescimento profissional.

Servizi

Oportunidade única de trabalho em um hotel de luxo

Programas de treinamento e desenvolvimento

Noites de hospedagem com desconto

Programas de Reconhecimento

Iniciativas de bem-estar e sustentabilidade

Competenze

• Paixão pela hospitalidade de luxo.
• Experiência anterior em funções semelhantes é uma vantagem.
• Abordagem focada na segurança.

Mansioni

• Tomar pedidos de alimentos e bebidas dos clientes.
• Fazer recomendações de menu e solicitações especiais.
• Garantir que os clientes desfrutem de um serviço autêntico e eficiente.
• Preparar o estabelecimento para cada serviço.

Conoscenze

Conhecimento intermediário de italiano

Conhecimento intermediário de inglês

Atitude positiva

Orientado para o cliente

Trabalho em equipe

Descrizione del lavoro

1 day ago Be among the first 25 applicants

Descrição da Função
Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Food Service Experts to join a team of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.
Reporting to the F&B Outlets Manager, the role will cover any tasks related to the F&B service in any of our four outlets.
This is a full-time position, 5 days a week with 2 days off. The starting date is estimated in December.

About Us

Located near the iconic Teatro alla Scala, Casa Brera is an authentic expression of Milan’s evocative spirit. With 101 guestrooms and 15 suites, the hotel offers refined accommodations and exceptional hospitality experiences.

The Impact You’ll Make

As an F&B Service Expert, you’ll assist guests with menu knowledge, provide recommendations, and ensure efficient service with a smile. You’ll manage service flow, address customer concerns promptly, and contribute to an outstanding guest experience.

What You’ll Do

• Take guests’ food and beverage orders and record them in the internal system (Infrasys).
• Make menu recommendations, special requests, and upsell where appropriate.
• Ensure that all customers enjoy an authentic and efficient service, and check with them that the dining experience meets their expectations.
• Ensure that the outlet is set up and ready for each service period.
• Order and restock outlet inventory.
• Follow Standard Operating Procedures and brand identity guidelines.
• Comply with quality assurance expectations and standards.
• Comply with all health, safety and hygiene standards and policies.

What You’ll Need

• Passion for the luxury lifestyle hospitality.
• A warm, people-oriented demeanor and a team-player attitude.
• At least intermediate knowledge of Italian and English.
• A safety-first approach.
• Positive outlook and dependability.
• Previous experience in similar roles is an advantage.

What We Offer

• A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
• Part of Marriott International, the largest hospitality brand in the world—this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
• World-class training and development programs tailored to enhancing your skills and helping you grow within the Marriott family.
• Work alongside some amazing talent—award-winning, experienced hospitality professionals.
• Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide.
• Discounts for your friends and family.
• Five euros breakfast when staying at any of our European hotels.
• Performance and Recognition programs.
• Wellness and sustainability initiatives.

Equal Employment Opportunity

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

About the Luxury Collection

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand—a collection of Europe’s most celebrated and iconic properties—serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.