EMEA CRM Lead: Strategy, Campaigns & Clienteling

Bottega Veneta S.R.L; Milano; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand is seeking an experienced EMEA CRM Manager to lead customer engagement initiatives and adapt global CRM strategies to the region. The role involves overseeing campaign management, data analysis, and compliance with regulations while fostering a collaborative environment. With at least 5 years in luxury retail CRM, you'll leverage your expertise to enhance client retention and provide strategic insights. Fluency in English and a relevant degree are required for this full-time position based in Milan.

Servizi

Diverse workforce and equal opportunity

Talent development programs

Opportunities for internal mobility

Competenze

• 5+ years of proven CRM experience in luxury retail or similar.
• Fluency in English; other European languages are a plus.
• Strong expertise in reporting tools and analytics.

Mansioni

• Drive CRM strategies and client engagement initiatives.
• Oversee database quality and segmentation for targeted campaigns.
• Manage local CRM campaigns ensuring market personalization.

Conoscenze

CRM experience in luxury retail

Strong analytical skills

Leadership and communication

Clienteling programs expertise

Formazione

Degree in Marketing or Business

Strumenti

Salesforce Marketing Cloud

Descrizione del lavoro

A luxury fashion brand is seeking an experienced EMEA CRM Manager to lead customer engagement initiatives and adapt global CRM strategies to the region. The role involves overseeing campaign management, data analysis, and compliance with regulations while fostering a collaborative environment. With at least 5 years in luxury retail CRM, you'll leverage your expertise to enhance client retention and provide strategic insights. Fluency in English and a relevant degree are required for this full-time position based in Milan.