Data-Driven Transportation Ops Specialist

Amazon; Milano; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce company in Milan is seeking a Trans Ops Specialist to ensure smooth operations in their Transportation Operation Center. The candidate will facilitate communication between various stakeholders and resolve potential issues impacting customer experience. A Bachelor’s degree and strong communication skills are required, along with proficiency in Advanced Excel. This role offers a dynamic work environment with the opportunity to drive process improvements.

Competenze

• 10–24 months of work experience required.
• Good communication skills for facilitating information flow.
• Ability to work in a dynamic environment.

Mansioni

• Communicate with external and internal stakeholders.
• Pull data from databases for reporting and analysis.
• Develop performance metrics for business results.
• Understand business impact of trends and make decisions.
• Escalate problems to relevant teams.
• Work under time constraints to meet critical needs.
• Create narratives outlining findings for presentations.
• Provide real-time customer experience.

Conoscenze

Communication skills

Data analysis

Advanced Excel

Formazione

Bachelor’s degree

Strumenti

SQL

Excel

Descrizione del lavoro

A leading e-commerce company in Milan is seeking a Trans Ops Specialist to ensure smooth operations in their Transportation Operation Center. The candidate will facilitate communication between various stakeholders and resolve potential issues impacting customer experience. A Bachelor’s degree and strong communication skills are required, along with proficiency in Advanced Excel. This role offers a dynamic work environment with the opportunity to drive process improvements.