Data Center Operations Trainee Wblp, Wblp...

Amazon; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Milano is seeking a Data Center Operations Trainee to support data center infrastructure. The role involves maintaining hardware and network components in a systematic manner, performing problem resolution, and participating in a rotating shift schedule. Candidates should possess a high school diploma and have experience with Microsoft Office, alongside effective prioritization skills. This position offers hands-on training within a collaborative environment.

Competenze

• High school diploma or equivalent required.
• Experience with Microsoft Office products and applications.
• Ability to manage work and priorities through a ticketing system.

Mansioni

• Maintain and upkeep data center infrastructure.
• Install, remove, and repair server racks and IT hardware.
• Serve as the first point of contact for hardware troubleshooting.

Conoscenze

Experience managing work through a ticketing system

Knowledge of computer hardware components

Ability to work in a team

Formazione

High school or equivalent diploma

STEM classes or vocational course curriculum

Strumenti

Microsoft Office

Descrizione del lavoro

AWS インフラストラクチャサービス (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers, servers, storage, networking, power, and cooling equipment, ensuring customers have continual access to the innovation they rely on. This role joins a diverse team of software, hardware, network engineers, supply chain specialists, security experts, and operations managers, collaborating across AWS to deliver the highest standards of safety, security, and capacity at the lowest cost.

Overview

Responsibilities

• Work as part of the Operations team to maintain and upkeep data center infrastructure.
• Install, remove, and repair server racks, IT hardware, and network components; respond to emergent situations affecting operations.
• Resolve hardware and technical issues, serving as the first line touch point for hardware troubleshooting.
• Perform on‑call duties, scheduled maintenance, and change management activities, monitoring data center infrastructure.
• Participate in team meetings for metric analysis and goal attainment, contributing to process improvement initiatives relevant to the data center environment.
• Assist in training less experienced team members and apply safety and security policies and procedures.

A Day in the Life

Support data center infrastructure equipment (e.g., racks, servers, networking devices, hardware components, cables) in a ticket‑based environment, performing systematic problem resolution and routine hardware operation activities. Work rotating shifts (10 hours with a one‑hour break) on a 4‑day work and 3‑day off schedule, with shift hours of 8 : 00–18 : 00, 12 : 00–22 : 00, or 22 : 45–08 : 15.

Basic Qualifications

• High school or equivalent diploma
• STEM classes or vocational course curriculum education
• Experience with Microsoft Office products and applications
• Work 40 hours / week; overtime as required
• Work 10 hour shifts as needed
• Experience managing work and priorities through a ticketing system and coordination with a manager

Preferred Qualifications

• Knowledge of computer hardware components and operating systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Data Center Operations Trainee WBLP WBLP • Milano, Lombardia, IT