Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to communicate with customers and ensure high satisfaction. The role involves efficient case management and building professional relationships. The ideal candidate should be fluent in Italian and possess excellent communication skills in English. Relocation support to Greece is provided, along with competitive salary packages, health care benefits, and professional development opportunities. Join a dynamic team and thrive in a fast-paced environment.

Servizi

Relocation support including flight tickets and accommodation

Competitive salary with additional bonuses

Health care benefits

Free online Greek language courses

Competenze

• Fluency in Italian is mandatory.
• Very good communication skills in English required.
• Exceptional soft skills and problem-solving abilities are necessary.

Mansioni

• Communicate with customers via phone, chat & email.
• Track and close cases efficiently.
• Maintain high customer satisfaction and professional relationships.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge

Tech savviness

Multitasking ability

Team player

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do

• Communicate with customers via phone, chat & e‑mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem‑solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas