Conference and Events Sales Agent

RELEX Solutions; Venezia; In loco; EUR 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company is seeking a Conference and Events Sales agent in Venice, Italy. The role involves maximizing revenue through strategic selling, converting customer enquiries into confirmed sales, and ensuring high standards of customer service. Candidates should possess strong organizational skills, excellent communication abilities, and be fluent in Business English. This position offers an opportunity to build effective customer relationships and contribute to the growth of hotel events.

Mansioni

• Maximize rooms, groups, conference and events revenue through reactive selling techniques.
• Convert customer enquiries into confirmed sales.
• Handle all customer enquiries with a professional telephone manner.
• Focus on a consistently executed up-selling approach.
• Build strong relationships with customers to fully understand their needs.
• Arrange and carry out Hotel show rounds.

Conoscenze

Good organizational and administration skills

Positive attitude

Good communication skills

Commitment to delivering high level of customer service

Confident telephone manner

High level of IT skills

Fluent Business English

Descrizione del lavoro

EUR 30.000 - 42.000

4 giorni fa

4 giorni fa

Overview

A Conference and Events Sales agent will support the sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business.

Responsibilities

• Maximize rooms, groups, conference and events revenue through reactive selling and commercial management techniques
• Convert customer enquiries into confirmed sales
• Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
• Convert and confirm existing opportunities to increase sales and conversions within the Team
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds

What are we looking for?

• Good organizational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Fluent Business English

Advantageous capabilities

• Demonstrated previous experience working in the Conference and Events function

What it will be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!