Commercial Support Specialist

Hempel; Genova; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global chemicals company in Italy is seeking a Commercial Support Representative to provide technical support and manage customer inquiries. The ideal candidate should have experience in customer-centric roles, basic knowledge of paint technology, and proficiency in English. This position offers flexible working hours and opportunities for personal development within a supportive environment.

Servizi

Attractive salary

Global career opportunities

Cross-functional teamwork

Competenze

• Experience in customer-centric roles.
• Basic knowledge of paint technology application and the coating industry is preferred.
• Proficiency in English, both written and spoken, is required for effective communication.
• Skills in Microsoft Office, including Excel, and experience with ERP systems.
• A strong interest in a technical environment.

Mansioni

• Providing technical and product-related support for our customers.
• Preparing and sending specifications and technical/commercial quotations.
• Assisting with customer tender documents and conducting project reviews.
• Acting as a local ambassador of commercial tools.
• Offering project management support, coordinating forecast data and financial analysis.
• Filling and submitting technical complaints.

Conoscenze

Customer service experience

Basic knowledge of paint technology

Proficiency in English

Skills in Microsoft Office

Interest in a technical environment

Strumenti

CRM

CPQ

Power BI

ERP systems

Descrizione del lavoro

Are you ready to take the next step in your career? Will you speak up to share opportunities for improvement and drive change? We are offering an exciting opportunity for a proactive and motivated team member to join us as a Commercial Support Representative.

This role is ideal for someone looking to build a successful career in sales within the chemical industry and who has a genuine curiosity about working in a technical environment.

Do you want to go further with Hempel? We encourage you to join an ambitious and growing company where we take pride in what we achieve together.

As our new Commercial Support Representative at Hempel, you will have the unique opportunity to support an international team based in Denmark, Benelux, France, Croatia, and Italy, reporting directly to our Senior Sales Manager for the region. You will develop your full potential by collaborating with cross-functional teams and receiving comprehensive onboarding and training.

Are you ready to break boundaries and achieve more together? Here are your key tasks for this role:

1. Providing technical and product-related support for our customers.
2. Preparing and sending specifications and technical / commercial quotations.
3. Assisting with the study of customer tender documents, preparing submission documents in alignment with sales, and conducting regular reviews of project status in partnership with relevant stakeholders.
4. Acting as a local ambassador of commercial tools like CRM, CPQ, SHAPE, and Power BI.
5. Offering project management support, including coordinating forecast data and financial analysis.
6. Filling and submitting technical complaints.

What does it take to become our new team member?

We understand the importance of work-life balance, which is why we offer flexible work hours. We celebrate diversity and welcome candidates from a variety of backgrounds and profiles.

You don't need to meet every single requirement to apply; we value curiosity and a commitment to learning above all else. Join us at Hempel and build a successful career in an inclusive and supportive environment.

• Experience in customer-centric roles.
• Basic knowledge of paint technology application and the coating industry is preferred.
• Proficiency in English, both written and spoken, is required for effective communication.
• Skills in Microsoft Office, including Excel, and experience with ERP systems.
• A strong interest in a technical environment.

Join a company that will invest in you

We offer global career opportunities and many cross-functional and cross-cultural working relationships. Let's discuss your career path!

Attractive salary, compensation, and benefits are also part of the advantages of being part of our team.

Opportunities to develop transferable skills such as change management, stakeholder relationships, and analytical skills.

Opportunities to excel in project management and strategic thinking skills.

Application due: [Insert deadline]

Seniority Level: Associate

Job Functions: Customer Service, Sales

Industry: Chemicals

At Hempel, you're welcomed into a global community of 7,000 colleagues worldwide. Our workplace is built on shared trust, mutual respect, and support for each other.

We're on a mission to double our impact. To succeed, we need bright minds and a dedicated team. From day one, your input, ideas, and initiative are not only welcomed but essential. You will enjoy great opportunities for development in a growing global company and contribute to our global impact.

At Hempel, we are committed to creating a safe, valued, and inclusive environment where everyone can bring their authentic selves to work. We believe that inclusion is key to innovation, and by bringing together diverse perspectives and talents, we can achieve great things together.

Required Experience: Unclear Seniority

Key Skills: Children Activity, Access Control, Human Resources Administration, Government, Actuary, Hydraulics

Employment Type: Full-Time

Experience: [Specify years]

Vacancy: 1