CLIENT ADVISOR MILAN (FULL TIME 40H)

CELINE; Milano; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A leading luxury fashion house in Milan is seeking a Client Advisor to enhance customer experiences and drive sales. You will welcome clients, advise them on products, and support store operations. Ideal candidates will have a minimum of 2 years in sales within the fashion or luxury sector, offering high sensitivity to products and exceptional customer service. This is a full-time, entry-level position with a commitment to diversity and inclusion within the workplace.

Competenze

• Minimum 2 years in sales and/or in fashion or luxury sector.
• Ability to understand and exceed customers’ needs.
• Tasted for challenge and optimism.

Mansioni

• Contribute to sales development and achieve sales objectives.
• Welcome and advise customers, providing excellent service.
• Build relationships with customers to retain them.

Conoscenze

High product and fashion sensitivity and knowledge

Fluent in Italian and English

Sense of service and empathy

Natural curiosity and open-mindedness

Team spirit

Descrizione del lavoro

About CELINE

CELINE, founded in 1945 by Céline Vipiana, is an iconic French leather‑goods, fashion & couture house belonging to the LVMH Group.

Main Purpose

As Client Advisor, welcome all clients to our store and ensure the client feels comfortable in the environment.

Key Responsibilities

• Contribute to the development of sales and to the achievement of common sales objectives.
• Welcome and advise our customers and provide the best customer service.
• Share with our customers the story behind our products and deliver our expertise.
• Be proactive and bold by proposing complementary products.
• Contribute to the recruitment and retention of our customers by building privileged and lasting relationships with each of them.
• Be actively part of the operational life of the store: visual merchandising, restocking, transfers, after‑sales service, inventory management.
• Control and respect the internal procedures and guidelines.
• Support the digital evolution of the house.
• Be a great ambassador of Celine and the group.
• Endorse the brand spirit with your creativity and your sense of excellence.

Profile & Experience

Minimum 2 years in sales and/or in fashion or luxury sector or equivalent skills.

• High product and fashion sensitivity and knowledge.
• Ability to understand and go beyond customers’ needs to provide the best experience.
• Taste for challenge, team spirit, sense of service, natural curiosity, open‑minded, optimism and empathy.
• Languages: fluent Italian and English; a third language would be a plus.

Working Hours & Location

Full time, 40 hours.

Workplace: Milan.

Starting date: as soon as possible.

Our Commitment

As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive. We value diversity in all its forms – origins, identities, orientations, generations, abilities and life situations – and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodations if necessary. If you require specific assistance during the recruitment process, please do not hesitate to let us know. At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.

Seniority Level

• Entry level

Employment Type

• Temporary

Job Function

• Consulting, Information Technology, and Sales
• Retail Luxury Goods and Jewelry (Industry)

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