Client Advisor (Categoria Protetta l. 68/99) - Emporio Armani Roma

GIORGIO ARMANI S.P.A.; Roma; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A leading fashion brand located in Rome is seeking a Client Advisor for a part-time position. The ideal candidate will have at least two years of experience, a higher education diploma, and a passion for the fashion industry. Responsibilities include providing an exceptional client experience, maintaining store standards, and monitoring performance. This role promotes diversity in a collaborative environment.

Competenze

• At least two years of experience in a similar role.
• Strong interest and passion for the fashion industry.
• Fluency in other languages is a plus.

Mansioni

• Provide an outstanding Client Experience.
• Engage new and existing clients to build loyalty.
• Monitor personal performance against KPIs.
• Maintain an impeccable image of the store.
• Ensure product maintenance and re-stocking.

Conoscenze

Experience in Client Advisory

Fluent knowledge of English

Excellent communication skills

Team spirit

Formazione

Higher education diploma and/or degree

Descrizione del lavoro

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and Purpose of the Job

Within the Emporio Armani store in Rome, you will join the team as Client Advisor (Part-time 24H). In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the store
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements – Must Have Skills

• At least two years of experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge of English
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to Have Skills

• Mastery of clienteling activities
• Fluency in any other language apart from English is surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.