Business Analyst

Artemest; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A company specializing in Italian craftsmanship is looking for a high-potential junior Business Analyst to work closely with the COO in Milan. The role involves setting up reporting systems, supporting operations through data analysis, and developing documentation and dashboards. Ideal candidates will have a degree in engineering or an analytical background, along with proficiency in Excel and Salesforce. The company offers a positive workplace and an innovative, tech-oriented environment, perfect for those with a passion for data and problem-solving.

Servizi

Positive workplace atmosphere

Entrepreneurial mentality

Innovative and tech-oriented environment

Competenze

• 1-2 years of experience with structured operational processes.
• Ability to independently extract datasets and analyze operational data.
• Fluency in English.

Mansioni

• Set up and maintain reporting systems for accurate insights.
• Support COO in operations through data collection and analysis.
• Develop business documentation, dashboards, and presentations.

Conoscenze

Data analysis

Excellent Excel skills

Problem-solving

Communication skills

Formazione

Degree in Engineering or highly analytical background

Strumenti

Salesforce

Microsoft Office Suite

PowerPoint

Descrizione del lavoro

Artemest is a company specialized in Italian craftsmanship and contemporary design with over 1,000 of Italy’s finest artisans and brands. With offices in Milan, London, Dubai, Miami, and New York, Artemest serves private clients, interior designers, and large-scale development projects across the globe. Founded in 2015 by the shared vision of CEO Marco Credendino and Creative Director Ippolita Rostagno, Artemest mission is to share the beauty and uniqueness of Italian craftsmanship with the world.

We are looking for a high-potential junior Business Analyst to work closely with our Chief Operating Officer (COO) on a broad range of strategic and analytical projects. You will be part of the Operations team with the opportunity to have visibility across all departments in Artemest and contribute directly to key decision-making.

Key Responsibilities

• Be responsible for setting up, maintaining and updating reporting systems (Salesforce, Redash…) to ensure accurate and timely insights.
• Support the COO in day-to-day operations by collecting, analyzing, and reporting key business data.
• Develop business reports and documentation, dashboards, presentations, and related materials.
• Support the Operations team in process mapping, process analysis, process improvement, and KPI tracking initiatives with a strong focus on data analysis and data management.
• Cooperate with internal teams to implement initiatives and document best practices
• Conduct data analysis across key company areas to support operational and business decisions.
• Analyze recurring customer/supplier issues and enhance the customer experience with a focus on efficiency, scalability, and service quality.
• Provide ad-hoc analytical support to other teams as needed.

Qualifications

• Degree in Engineering, or a highly analytical background.
• 1-2 years of experience with structured operational processes (order management, supply chain, logistics) or post-sales operations and operating systems (e.g., Salesforce).
• Proficiency in Microsoft Office Suite, especially in Excel, and ability to query and manage databases using various languages/tools.
• Proficiency in PowerPoint for presentations, dashboards, and reporting.
• Ability to independently extract datasets, analyze operational data and interpret KPIs.
• Good understanding of data structures and data quality challenge.
• Passion for data, strong problem-solving skills, and hand-on mindset.
• Highly organized, data-oriented, with a strong focus on accuracy and consistency
• Aptitude for identifying inefficiencies and areas for improvement
• Collaborative attitude and ability to work cross-functionally
• Fluent in English.

Benefits

• Positive workplace. We’re a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest mission.
• Entrepreneurial mentality. We’re always looking for people eager to step up their tasks and skills.
• Innovative and tech-oriented environment. We’re changing the way people buy, sell, and perceive luxury