Italian-speaking Remote Customer Support Specialist (Greece)

Cbtalents; Napoli; Remoto; EUR 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote position

Relocation support

International project

Descrizione del lavoro

CBTalents is seeking an Italian-speaking Customer Support Representative for a remote project based in Greece. You will assist Italian-speaking customers via phone and digital channels, handling inquiries and resolving issues with professionalism and empathy.

This full-time remote position requires native-level Italian and strong English, plus excellent communication and problem-solving skills. Relocation assistance is available for eligible candidates.

Competenze

• Native-level or C1 Italian required.
• English at least B2 level or higher.
• Strong verbal and written communication skills.
• Comfortable using computers and digital apps.
• Customer-focused and solution-oriented mindset.
• Willing to work remotely from Greece.

Mansioni

• Assist Italian-speaking customers through phone and digital channels.
• Respond to inquiries professionally and efficiently.
• Identify customer needs and provide accurate information.
• Resolve issues with empathy and a customer-focused approach.
• Escalate complex cases when necessary.
• Follow procedures and quality guidelines.
• Maintain a high standard of customer experience.

Conoscenze

Italian (native/C1)

English (B2+)

Customer service

Communication

Problem solving

Remote work

Team player

Descrizione del lavoro

CBTalents is seeking an Italian-speaking Customer Support Representative for a remote project based in Greece. You will assist Italian-speaking customers via phone and digital channels, handling inquiries and resolving issues with professionalism and empathy.

This full-time remote position requires native-level Italian and strong English, plus excellent communication and problem-solving skills. Relocation assistance is available for eligible candidates.