Beauty Floor Lead & Team Coach

Sephora USA, Inc; Arezzo; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Free beauty product gifts

Discounts on Sephora products

Annual events & welfare perks

Job summary

Sephora Arezzo is seeking a Specialist to lead a team on the shop floor, focusing on makeup, skincare, fragrance, and Sephora Collection. You will act as a bridge between the Store Manager and Beauty Advisors, driving daily activities and customer-centric initiatives.

You will monitor KPIs, support stock and merchandising, and contribute to the store's commercial and HR strategies while training new hires and nurturing growth.

Qualifications

• 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder) within dynamic retail environments.
• Knowledge of key commerce KPIs and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guide them toward objectives, and foster a positive, collaborative team spirit.

Responsibilities

• Manage floor operations for one or more of the four key product categories (makeup, skincare, fragrance, Sephora Collection).
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities and contribute to the store's commercial and HR strategy.
• Monitor and analyze team KPIs and motivate the team to achieve results.
• Coordinate promotions, events, new product launches, CRM campaigns, etc.

Skills

Team leadership

People management

KPI analysis

Budget management

Job description

Sephora Arezzo is seeking a Specialist to lead a team on the shop floor, focusing on makeup, skincare, fragrance, and Sephora Collection. You will act as a bridge between the Store Manager and Beauty Advisors, driving daily activities and customer-centric initiatives.

You will monitor KPIs, support stock and merchandising, and contribute to the store's commercial and HR strategies while training new hires and nurturing growth.