Associate Field Service Specialist

ABB Schweiz AG; Lucca; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

En ledande teknikleverantör i Italien söker en tekniker inom fältservice för att utföra underhåll av lågspänningsmotorer. Den ideala kandidaten har en bakgrund inom elektroteknik och minst 2 års erfarenhet av fältservice. Du kommer att arbeta med diagnostik av motorer och kundsupport. Företaget erbjuder förmåner som konkurrenskraftiga löner, flexibilitet och utbildningsmöjligheter.

Servizi

Konkurrenskraftig lön

Tillgång till stöd för psykiskt välbefinnande

Karriärutveckling

Flexibla arbetstider

Föräldraledighet

Subventionerad lunch

Competenze

• Minst 2 års erfarenhet av fältservice eller underhåll av elektriska/mekaniska system i industriella miljöer.
• Flytande i italienska och goda kunskaper i engelska, både tal och skrift.
• Villig att resa inom Italien och utomlands.

Mansioni

• Utföra fältservicetjänster relaterade till förebyggande och prediktivt underhåll av lågspänningsmotorer.
• Genomföra vibrationsanalys och strömdiagnostik för att identifiera potentiella fel och optimera motorprestanda.
• Dokumentera serviceaktiviteter och förbereda kundrapporter för validering och signatur.

Conoscenze

Fältservice

Diagnostik av motorer

Problem-lösning

Kundservice

Teamarbete

Formazione

Diplom i elektroteknik, elektrik eller mekanik

Strumenti

Diagnostiska verktyg för motoranalys

Descrizione del lavoro

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.

Denna position rapporterar till: Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers.

You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility.

This role contributes to the Motion Business Area – Service Division in Italy.

The work model for this position is: #LI-Onsite

You will be mainly accountable for:

• Performing field service tasks related to predictive and preventive maintenance on low-voltage motors.
• Conducting vibration analysis and current spectrum diagnostics to identify potential failures and optimize motor performance.
• Preparing material lists and ensuring all necessary parts and tools are available and meet quality standards.
• Executing service activities with a first-time-right approach, ensuring timely and high-quality delivery.
• Documenting service activities and preparing customer reports for validation and signature.

Qualifications for the role

• Background as an Electrotechnical, Electrical, or Mechanical Technician (Diploma or equivalent).
• You have 2+ years of experience in field service or maintenance of electrical/mechanical systems, preferably in industrial environments.
• Familiarity with diagnostic tools and platforms for motor analysis.
• You are passionate about problem-solving, customer satisfaction, and continuous improvement.
• Fluent in Italian and proficient in English (spoken and written).
• Willingness to travel across Italy and abroad.

Benefits

We also offer our employees the following benefits:

• Competitive compensation: Attractive salary packages and performance bonuses.
• Corporate welfare: Access to a wide range of services and personal well-being support.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.
• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
• Meal allowance: Access to canteen is provided to support daily lunch expenses.

More about us

ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

Vi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök www.abb.com för att läsa mer om oss och se hur vår teknologi påverkar världen.