Associate Director, AI-Driven Customer Engagement (Italy)

Eli Lilly and; Sesto Fiorentino; In loco; EUR 80.000 - 100.000; Tempo pieno

Descrizione del lavoro

A global healthcare leader seeks an Associate Director of Customer Facing Capabilities for the Italy Hub, focusing on embedding AI in sales operations. The role involves developing training programs, delivering customer-centric experiences, and measuring the impact of AI-driven solutions. Ideal candidates will have a Master’s degree, fluent English, and experience in sales leadership, preferably with knowledge of pharmaceutical regulations. This position offers a chance to shape the future of medicine through innovative technology.

Competenze

• Proven experience implementing AI solutions and managing digital tools in commercial or sales environments.
• Ability to connect technology with business outcomes.
• Skilled in driving transformation and adoption of new technologies.

Mansioni

• Embed AI, analytics, and digital tools into everyday sales operations.
• Develop training programs merging traditional selling techniques with AI.
• Define strategies that deliver seamless customer experiences.

Conoscenze

AI & Digital Expertise

Strategic Vision

Change Leadership

Communication Mastery

Scientific Credibility

Formazione

Master’s degree (MBA is a plus)

Strumenti

AI and digital tools

Descrizione del lavoro

A global healthcare leader seeks an Associate Director of Customer Facing Capabilities for the Italy Hub, focusing on embedding AI in sales operations. The role involves developing training programs, delivering customer-centric experiences, and measuring the impact of AI-driven solutions. Ideal candidates will have a Master’s degree, fluent English, and experience in sales leadership, preferably with knowledge of pharmaceutical regulations. This position offers a chance to shape the future of medicine through innovative technology.