Application Consultant

Aviomar Flight Academy; Roma; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading flight training institution in Italy is seeking a Talent Acquisition Specialist to engage with clients, provide technical support, and deliver customer training. The ideal candidate has a Bachelor's degree in a relevant field, over 5 years of experience in IVD applications, and strong communication skills. Responsibilities include promoting products at trade shows, developing training programs, and collaborating with sales to drive growth. This role emphasizes both technical expertise and customer interaction.

Competenze

• Minimum 5 years of experience in IVD Application area, preferably in immunology or biochemistry.
• Ability to communicate effectively in English.
• Strong work ethic and good communication skills.

Mansioni

• Provide technical support for reagent usage and customer training.
• Engage clients at trade shows to showcase products.
• Collaborate with sales for market expansion.
• Deliver tailored training sessions on reagent products.
• Develop technical documentation for product improvements.

Conoscenze

Technical support

Problem-solving

Sales support

Customer training

Communication

Formazione

Bachelor's degree in Clinical medicine, Biotech, or Pharmacy

Descrizione del lavoro

Talent Acquisition Specialist @Snibe | Cross-cultural recruitment

Responsibility:

1. Technical Support and Problem-Solving

• Apply biological, medical, and related expertise to provide technical support for distributors and end-users, resolving issues related to reagent usage (e.g., operation, result analysis, compatibility, etc.).
• Assist customers in optimizing reagent performance to ensure efficient and accurate laboratory workflows.

2. Product Promotion and Customer Engagement

• Represent Snibe at regional trade shows, academic conferences, and industry events, engaging with clients and potential customers to showcase the technical advantages and applications of Snibe’s reagent portfolio.
• Conduct product demonstrations and technical presentations to increase customer awareness and confidence in Snibe’s reagent offerings.

3. Sales Support and Market Expansion

• Collaborate with sales and marketing teams to drive reagent adoption and growth, participate in product testing, gather user feedback, and contribute to promotional strategies.
• Provide technical insights to support the sales team in achieving targets, addressing customer needs from a scientific perspective.

4. Customer Training and Capability Development

• Deliver training sessions to distributors and end-users on reagent products, including product knowledge, laboratory operation protocols, and troubleshooting techniques.
• Design and implement tailored training programs to ensure customers gain proficiency in reagent usage.

5. Technical Documentation and Information Management

• Develop and update technical documentation and training materials related to reagent products, ensuring accuracy and clarity.
• Record and track customer feedback and issue resolution progress, providing data-driven insights for product improvements.

• Bachelor degree or above in Clinical medicine, Biotech, Pharmacy or other related subject, master degree would be more preferred;
• Minimum 5 years experience worked in IVD Application area, like immunology, biochemistry or molecular, immunology will be preferred;
• Able to use English as working language;
• Good communication skills and hard working.