Account Director

adm Indicia; Roma; In loco; EUR 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

A prominent marketing services company in Italy is looking for an experienced Account Director to manage key client relationships and drive operational excellence. In this full-time role, you'll lead a team to deliver innovative marketing solutions while fostering strong relationships. Ideal candidates should possess over 10 years of experience in agency or client services, strong leadership skills, and a deep understanding of shopper strategy.

Competenze

• Over 10 years in marketing or client services roles.
• Proven success in fast-paced environments.
• Strong leader with effective coaching abilities.

Mansioni

• Develop client relationships aligned with business priorities.
• Lead and mentor the team for operational excellence.
• Drive strategic growth and improve client engagement.

Conoscenze

10+ years' experience in agency

Proven success in complex client relationships

Excellent leadership and coaching skills

Deep understanding of shopper strategy

Strong analytical and problem-solving skills

Engaging senior stakeholders

Experience leading cross-functional teams

Comfortable in matrixed environments

Descrizione del lavoro

Account Director

As an Account Director, you’ll be the senior in‑market lead responsible for managing and developing one of adm Indicia’s largest global client partnerships. You’ll drive operational excellence, strengthen relationships, and identify opportunities to unlock future value. Reporting to the Regional Client Partner, you’ll lead a team of 3–5 and serve as the key link between the client and adm Indicia, ensuring all local activities align with both immediate business needs and long‑term strategic goals.

This is a dual‑focused leadership role — balancing delivery excellence with strategic growth. You’ll collaborate closely with marketing, brand, shopper, and procurement teams to deliver insight‑led, innovative solutions that elevate performance and drive ROI.

Key Responsibilities

• Own and develop the client relationship, aligning activity with commercial and marketing priorities.
• Lead, inspire, and mentor the in‑market team to deliver operational excellence and innovation.
• Drive strategic growth by identifying opportunities to move higher up the marketing value chain.
• Build trusted relationships with client stakeholders across marketing, shopper, brand, and procurement.
• Partner with strategy, performance, and production teams to deliver integrated, seamless solutions.
• Ensure delivery meets all contractual KPIs, SLAs, and quality standards.
• Act as the in‑market voice within the regional structure, communicating local needs and opportunities.
• Champion continuous improvement through process, creative, and operational innovation.

Skills and Experience

• 10+ years’ experience in agency, marketing, or client services roles.
• Proven success leading complex client relationships in fast‑paced environments.
• Excellent leadership, coaching, and team development skills.
• Deep understanding of shopper strategy, retail, and brand activation.
• Strong analytical and problem‑solving skills with a balance of strategic and tactical thinking.
• Confident engaging senior stakeholders across marketing, procurement, and commercial functions.
• Experience leading cross‑functional teams to deliver measurable business outcomes.
• Comfortable working in a matrixed, multi‑market environment.

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Marketing

Industries

• Marketing Services