User Experience jobs in Italy

Program Manager

contract to run until 31/12/2026

Northampton, Hybrid 2/3 days onsite

up to £552 p/d Umbrella inside IR35

As a Google Workspace Program Manager, you will lead strategic programs that enable seamless collaboration and productivity across the enterprise through Google Workspace. This role combines program governance, technology transformation, and stakeholder engagement to deliver initiatives that align with the client’s regulatory, operational, and strategic objectives. You will manage complex change programs, drive adoption, and ensure compliance while delivering innovative solutions that enhance user experience and business efficiency.

• Define program scope, objectives, success metrics, and governance structure for Google Workspace initiatives.
• Manage end-to-end delivery of programs, ensuring alignment with the client’s policies, regulatory requirements, and risk frameworks.
• Oversee operationalisation of new processes, including policy and procedure updates, EUC controls, and compliance adherence.

• Lead migration and integration of Google Workspace tools across business units, ensuring secure data separation and adherence to the client’s technology standards.
• Define and manage Technology Service Agreements (TSAs) and Inter-Group Agreements (IGAs) where applicable.

• Act as a trusted advisor to senior leadership, providing insights and recommendations for strategic decisions.
• Deliver executive-level reporting on program progress, risks, and outcomes.
• Influence and align stakeholders across multiple functions including Technology, Operations, Compliance, and Business Units.

• Build dashboards and reporting frameworks to track adoption, performance, and compliance metrics.
• Conduct quantitative analysis using Google Sheets, SQL, and the client-approved tools to inform strategy and optimize programs.

• Drive adoption through training, enablement, and communication plans for internal teams.
• Act as a Subject Matter Expert on Google Workspace capabilities and competitive positioning.

• Bachelor's degree or equivalent practical experience.
• Proven experience in program management, leading cross-functional teams, and delivering complex technology initiatives.
• Strong executive communication skills and ability to influence senior stakeholders.

• Expertise in defining success measures, building dashboards, and evolving programs based on data insights.
• Proficiency in SQL, Google Sheets, and experience with enterprise collaboration tools.
• Understanding of cloud computing, regulatory compliance, and risk management in a financial services context.
• Track record of running programs at scale to improve adoption and operational efficiency.

• Demonstrate the client’s leadership principles: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
• Foster collaboration, compliance, and innovation across teams.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!