Associate Director Web Development and AI

British Business Bank plc; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

A leading financial institution is seeking an Associate Director of Web Development and AI to lead the organization's digital and AI strategies. The role involves managing web development, enhancing website architecture, and ensuring compliance within a regulated environment. The ideal candidate will have significant experience with enterprise-level Drupal CMS platforms and a strong background in data management and automation. This position offers competitive compensation and flexible working arrangements.

Benefits

30 days annual leave plus bank holidays

15% employer pension contribution

Flexible working

Cycle to work scheme

Healthcare cash plan

Paid voluntary days

Qualifications

• Significant experience leading website and digital strategies in multi-stakeholder environments.
• Good understanding of website architecture and compliance standards.
• Extensive experience overseeing enterprise-level Drupal CMS platforms.

Responsibilities

• Lead the development and delivery of the Bank's digital and AI strategy.
• Drive improvements in website architecture and automation.
• Manage front and back-end web development and compliance.

Skills

Digital strategy leadership

Web architecture management

Experience with enterprise Drupal CMS

AI and automation application

Data management and analysis

Education

Relevant degree or equivalent experience

Tools

Drupal CMS

Data attribution tools

Job description

Associate Director Web Development and AI

Application Deadline: 8 January 2026

Department: MET - Marketing & Communications

Employment Type: Permanent

Location: London

Compensation: £65,000 - £90,000 / year

Description

Location: Sheffield / London / Hybrid Working (Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week / flexible days and/or hours (Mon-Fri)

Salary: Up to £77,000 (Sheffield) / £90,000 (London) depending on experience

THE ROLE

With responsibility for leading the development and delivery of the Bank’s digital and AI strategy and web development across the organisation’s current and future digital estate, you will also drive improvements in website architecture, automation, and platform integration.

This will require you to proactively lead engagement across the organisation and with our internal stakeholders and external agencies to make recommendations of technical solutions to address our customer needs throughout the customer journey and improve our internal operating efficiencies while ensuring that web projects align with strategic and business objectives. All activity will need to be evidence based, tracked, measurable and driven by data and insights.

You will also be responsible for managing front and back-end web development, architecture, review of functional and technical specs, UX, UI, accessibility, compliance, data attribution modelling, data management and evaluation, CMS, CRM, Optimisation and broader digital activity.

With significant experience leading and delivering website and digital strategies in complex, multi-stakeholder environments, you will also be able to demonstrate a good understanding of website architecture, security, accessibility and compliance standards within a regulated environment.

Extensive experience overseeing enterprise-level Drupal CMS platforms, including governance, development roadmaps, module integration and optimisation for performance and accessibility, and in applying AI and automation within digital platforms to enhance user experience, personalisation and efficiency are also essential.

Please find more details in the Job Description.

Key Benefits

Click here for a complete list of benefits.

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more