Urgent jobs in United Kingdom

As Communications Manager, you will play a central role in connecting colleagues, media and external stakeholders—ensuring our messages are clear, timely , and aligned with TalkTalk’s brand and strategic direction. You will support media relations, drive engaging colleague communications, and help build our reputation with stakeholders as we transition from a traditional telco to a dynamic techco .

• Work across the Communications & Stakeholder Engagement team to deliver consistent storytelling and support with stakeholder outreach and information requests.

• Manage day-to-day external communications, including responding to media enquiries and preparing press materials, and p roactively identifying and delivering media opportunities that highlight TalkTalk’s transformation and agile future.

• Develop and deliver engaging colleague communications across multiple channels, including email, intranet, and social media.

• Write, edit, and proof content for both internal and external audiences, ensuring clarity and consistency.

• Assist the Head of Stakeholder Engagement in responding to information requests from regulator and Government, as well as preparing for regular and ad-hoc meetings and workshops

• Organise and deliver colleague engagement activities and events in conjunction with the Head of Culture, Learning & Engagement

• Monitor and report on the effectiveness of communications, using insights to drive continuous improvement.

• Support crisis communications and urgent updates, protecting the company’s reputation and keeping colleagues informed.

• Maintain and update content on digital platforms, ensuring accuracy and alignment with brand values.

• Stay up to date with industry trends and best practices in media relations, internal communications, and stakeholder engagement.

• Strong understanding of colleague communications, media relations and regulatory engagement

• Understanding of importance of aligned communications and its impact on commercial goals

• Awareness of the telco-to- techco landscape and its implications for brand positioning.

• Excellent writing, editing, and storytelling abilities.

• Confident communicator with the ability to engage colleagues, journalists, and community partners.

• Highly organised , detail-oriented, and able to manage multiple projects simultaneously.

• Proficient with digital communication tools and platforms.

• Collaborative team player with a positive, proactive approach.

• Proven experience supporting communications campaigns and content creation (internal and external).

• Hands-on involvement in media relations.

• Track record of delivering colleague engagement activities

• Experience working in a fast-paced, cross-functional environment .

Some out-of-hour work will at times be required to manage press enquiries and deliver colleague events.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection

• Collaborative office spaces designed for creative thinking and innovation

• Free on-site parking at our offices

• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)

• Private healthcare for all employees

• Competitive pension scheme and performance-related bonus opportunities

• Free broadband for all employees

• Life event gifts – celebrating milestones like marriages and births

• Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations

• Salary sacrifice scheme – save on dental, gym, and more

• Big retail and leisure discounts

• 3 paid volunteering days a year – because making a difference matters to us too