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Head of Strategy and Insights - (Relocation to Qatar)
Job summary
A leading global consulting firm is seeking a Head of Strategy and Insights to define the future of premium onboard experiences. Candidates must have at least 10 years of consulting experience, preferably in luxury travel or hospitality. This role involves driving innovation, leading strategic initiatives, and managing cross-functional teams to transform customer experiences. The ideal candidate will possess strong stakeholder engagement skills and a commercial mindset, contributing to strategy development and program execution.
Qualifications
- Minimum 10 years’ experience in consulting or advisory roles.
- Experience in luxury travel, aviation, or hospitality sectors.
- Proven ability to deliver full lifecycle projects.
Responsibilities
- Define global product and customer experience strategies.
- Lead cross-functional teams on large-scale transformation projects.
- Establish KPI tracking and strategic reporting.
Skills
Education
Head of Strategy and Insights – Doha, Qatar
Join our client as Head of Strategy and Insights , where you will define the future of their premium onboard experience. This role is best suited to experienced consultants or advisors from leading global firms who have delivered insight-led, end-to-end strategy across premium travel, hospitality, luxury goods, or aviation. You’ll lead a high-impact team across strategy, insights, and PMO—driving innovation from concept through to execution in a fast-paced, globally recognised environment.
- Define and lead the global product and customer experience strategy using best-in-class methodologies developed through consultancy work.
- Apply deep consumer behavioural insights to shape strategic initiatives across inflight products, cabin design, service models, and digital experiences.
- Lead strategic decision-making through structured frameworks, data analytics, market modelling, and stakeholder alignment.
- Direct cross-functional teams and external partners through large-scale transformation and customer experience projects.
- Manage strategic project governance, roadmap execution, milestone tracking, and delivery assurance.
- Translate high-level strategy into executable programmes, ensuring alignment with long-term vision and commercial objectives.
- Establish KPI tracking, performance dashboards, and strategic reporting for C-level review.
- Act as a strategic advisor to VP / SVP-level stakeholders across multiple departments.
- Lead trend forecasting and innovation scanning to inform future product and consumer strategy.
- Build and coach a high-performing team with a consulting-style delivery culture focused on agility, clarity, and impact.
- Bring thought leadership from global luxury, hospitality, and premium lifestyle sectors.
- Bachelor’s degree required; MBA or Master’s in Strategy, Business or similar highly preferred.
- Minimum 10 years’ experience, including time with a top-tier consulting or advisory firm.
- Proven ability to run multi-market consumer strategy, product positioning or experience transformation projects for premium brands.
- Background in sectors such as luxury travel, aviation, hospitality, or high-end retail / lifestyle.
- Excellent stakeholder engagement skills—able to present complex insights to executive audiences.
- Experience delivering full lifecycle projects—from strategy development through to implementation.
- Strong commercial mindset—comfortable with investment modelling, ROI, and strategic prioritisation.
- Deep understanding of customer research, market segmentation, and behavioural insight techniques.
Interested? Reach out to Alchemy Global Talent Solutions today.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.