Maritime jobs in United Arab Emirates

MOD Corsham, Wiltshire, SN13 9NR

Job Summary

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.

We lead on cutting-edge data science, automation, and cybersecurity at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.

Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.

Watch to find out more about what we do.

Passionate about using your skills to make a critical difference? Your next career move could be here.

This position is advertised at 37 hours per week.

Job Description

As IT Service Transition Lead, you’ll transition products into live service, ensuring all are base-lined and documented before release. Working on an advanced IT system, currently being implemented across the Land and Maritime domains, you’ll introduce new or modified services and products, while establishing the necessary virtual and physical teams to support all programme deliverables, throughout the service transition lifecycle.

You’ll manage the transition of changes into the live environment, to ensure that routine and complex changes do not negatively impact the user experience and develop the transition function, collaborating with stakeholders through the design, development, and delivery phases, ensuring all transitional activities are managed appropriately.

You will provide coherence throughout the transition life cycle, hold stakeholders to account and be responsible for producing transition plans, for new or updated products and services.

Responsibilities

• Make recommendations on go-live, early life support and service acceptance.
• Ensure all products are properly base-lined and documented.
• Analyse and assess the impact of change, document change requests and action changes.
• Establish the Transition Management function and draft the terms of reference necessary to formalise transition as a programme function.
• Day to day management of product acceptance, determining whether the product is fit for purpose, assessing readiness against agreed service acceptance criteria.
• Developing and agreeing on the operational readiness check for each change and conducting the operational readiness review for each change.
  
  

As IT Service Transition Lead, you’ll transition products into live service, ensuring all are base-lined and documented before release. Working on an advanced IT system, currently being implemented across the Land and Maritime domains, you’ll introduce new or modified services and products, while establishing the necessary virtual and physical teams to support all programme deliverables, throughout the service transition lifecycle.

You’ll manage the transition of changes into the live environment, to ensure that routine and complex changes do not negatively impact the user experience and develop the transition function, collaborating with stakeholders through the design, development, and delivery phases, ensuring all transitional activities are managed appropriately.

You will provide coherence throughout the transition life cycle, hold stakeholders to account and be responsible for producing transition plans, for new or updated products and services.

Responsibilities

• Make recommendations on go-live, early life support and service acceptance.
• Ensure all products are properly base-lined and documented.
• Analyse and assess the impact of change, document change requests and action changes.
• Establish the Transition Management function and draft the terms of reference necessary to formalise transition as a programme function.
• Day to day management of product acceptance, determining whether the product is fit for purpose, assessing readiness against agreed service acceptance criteria.
• Developing and agreeing on the operational readiness check for each change and conducting the operational readiness review for each change.
  
  

Person specification

Please ensure that your CV and application meet the essential criteria below.

We would expect to see relevant skills and experience in IT service transition and project management.

You’ll need the ability to work under pressure and able to prioritise daily tasks effectively. You’ll need to use your initiative and strong information retention skills, to quickly identify issues and develop solutions to ensure smooth transitions.

We are committed to encouraging and enabling our staff to develop in and above their role and we will support you in undertaking further learning and development opportunities, within your designated field and beyond. Wherever possible, we will provide upskill learning options and further training to support your continuous professional development.

If not held already, opportunity will be provided to gain the following when in post:

• ITILv4 qualification
• A project management qualification (such as APM)
  
  

Additional Information

This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station, which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. Whilst embracing hybrid working, there is an expectation you will attend the office at least 3 days a week.

Dependent on the business need, there may be a requirement to travel to meetings within the UK (or potentially occasional overseas visits).

Qualifications

ITIL v3 Practitioner qualification or higher.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions
  
  

Technical skills

We'll assess you against these technical skills during the selection process:

• User Focus
• Problem Management
  
  

Alongside your salary of £44,590, Ministry of Defence contributes £12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our Benefits Include:

• Learning and development tailored to your role with a dedicated minimum of 5 days per year
• 25 days paid annual leave rising (by 1 day per year) to 30 days upon completion of five years’ service
• Ability to roll up to 10 days annual leave per year
• In addition to eight public holidays per year, you will also receive leave for HM The King’s birthday
• A Civil Service pension
• Parental and Adoption Leave
• Discounts on a range of services within and external to the civil service – Defence Discount Service, Civil Service societies for Sports and Leisure, Healthcare, Insurance, Motoring, Company discounts with Virgin, Vodafone, and Microsoft Office.
• In year rewards and ‘thank you’ schemes such as vouchers and gift cards
• A culture encouraging inclusion and diversity
• Find out more here - Discovermybenefits
  
  

Equality and Diversity

Our people are at the heart of everything we do at Defence Digital. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we’re proud to be an equal opportunities employer and we actively seek candidates from diverse backgrounds and communities. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please just let us know in your application or at any stage throughout the process if this is something you want to explore.

Defence Digital operates an organisation model in which every individual belongs to a Government Profession. The successful applicant will be posted into one of the defined Government Professions on Standard Terms of Reference for the grade. Defence Digital reserves the right to move individuals between roles, within their allocated profession, to meet the needs of the business and in support of agile resourcing.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply please complete the CV template provided on the CS Jobs dashboard, ensuring it highlights your relevance to the essential criteria listed in the person specification.

It is essential that all applicants provide a personal statement (max. 1250 words), assessed against your responses to the questions listed below.

Each One Will Be Scored And Make Up Part Of Your Overall Score To Assess Your Suitability To Be Invited To Interview:

• Describe an experience of how you successfully managed an IT service through the transition life cycle, and how you have implemented changes to the process.
• Explain your experiences, and how you overcame challenges, when managing competing priorities.
• Demonstrate proven experience in creating, influencing and managing relationships, with both internal and external stakeholders.
  
  

Interviews

We’ll assess you against these behaviours, technical skills & experience during the interview process:

Behaviours

• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions
  
  

Technical Skills

• User Focus
• Problem Management
  
  

The Government Digital and Data Profession Capability Framework and the Service Transition Manager role used in this vacancy can be found at: Service transition manager - Government Digital and Data Profession Capability Framework

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : Defence Digital Talent Acquisition Team
• Email : ukstratcomdd-hr-talentacqdel@mod.gov.uk
  
  

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application.If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: , Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.