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Receptionist / Customer Service Representative
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Receptionist / Customer Service Representative
Job summary
A staffing agency is seeking a Customer Service Representative based in Birmingham. The role involves greeting guests, answering calls, and managing deliveries while performing various administrative duties. The ideal candidate will exhibit strong communication skills and customer service abilities. This temporary position offers full-time hours and the opportunity to work in a dynamic environment.
Qualifications
- Ability to work independently and maintain confidentiality.
Responsibilities
- Welcome and direct visitors.
- Answer incoming calls and provide information.
- Manage courier deliveries and collections.
- Maintain visitor logs and issue security passes.
- Perform general clerical tasks such as typing, filing, and photocopying.
- Manage the boardroom schedule and equipment.
- Support the team with additional admin tasks when required.
Skills
Please Note: We are a remote team, so kindly avoid calling the local office. Click to apply, and we'll be in touch as soon as possible!
Job Title: Reception / Customer Service Representative
Location: Birmingham, B3
Contract Type: Temporary
Start Date: 18/12/2025
End Date: 09/01/2026
We're looking for a Customer Service Representative to provide front line support to visitors and colleagues. The role involves greeting guests, managing calls, handling incoming and outgoing packages, and carrying out general administrative duties.
- Welcome and direct visitors
- Answer incoming calls and provide information as needed
- Manage courier deliveries and collections
- Maintain visitor logs and issue security passes
- Perform general clerical tasks such as typing, filing, photocopying and preparing mail
- Manage the boardroom schedule and equipment
- Support the team with additional admin tasks when required
- Strong verbal and written communication
- Excellent customer service and interpersonal skills
- Ability to multitask and manage time effectively
- Able to work independently and maintain confidentiality
- Competent with Microsoft Word, Excel and PowerPoint
If this role is of interest, please click to apply and a member of the team will be in touch.
Company:
Location: Birmingham, West Midlands
Posted:
Closes: Jan 12th 2026
Sector: Customer Services
Contract: Temporary
Hours: Full Time
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.