Senior Sales Specialist

FRAZER; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading building materials distributor in the Exeter area is seeking a Sales Specialist who is passionate about providing exceptional customer service. The role involves building strong relationships with customers, maximizing sales opportunities, and offering product advice. Candidates should have a customer-focused attitude, be well-organized, and have great attention to detail. This position provides a competitive salary, generous staff discounts, and opportunities for career growth in a friendly work environment.

Benefits

Competitive salary

Generous staff discounts

Life assurance

33 days of holiday including bank holidays

Qualifications

• Great customer focus and desire to achieve the best outcomes.
• Ability to build rapport and develop understanding of the portfolio.
• Proactive, well-organised, and attentive to detail.
• Efficient in using IT equipment and strong telephone presence.

Responsibilities

• Build excellent relationships with new and lapsed customers.
• Maximise customer interactions to achieve sales and profit targets.
• Continuously improve product and industry knowledge.
• Ensure customer orders are fulfilled in a timely manner.
• Follow plans to enhance customer experience.
• Advise customers on trading terms and conditions.

Skills

Customer focus

Ability to build rapport

Proactive

Well-organised

Attention to detail

Strong telephone presence

Job description

About the Company

Are you based in the Exeter area? Do you have a passion for working with people? Do you have experience gained in the Construction Materials Supply industry or a Builder’s Merchant? Frazer, a leading building materials distributor in Northern Europe, is on the hunt for a Sales Specialist who are as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

About the Role

Hours – 7am- 5pm Monday to Friday (no weekends or bank holidays!) Location : Unit G2 Silverton Road, Matford Business Park, Exeter, EX2 8ND

Responsibilities

• Building excellent relationships with new and lapsed customers so you can understand and meet their needs
• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
• Ensuring all customer orders are fulfilled in a timely fashion.
• Following plans to continuously improve customer experience.
• Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
• Supporting all Company initiatives.

Qualifications

Required Skills and Experience

• Great customer focus and desire to do your absolute best to get the best outcomes
• Ability to build rapport and develop good understanding of your portfolio to secure future projects.
• Pro active
• Well organised
• Great attention to detail
• Efficiently use IT equipment and have a strong telephone presence.

Pay range and compensation package

A competitive salary and benefits package, plus generous staff discounts.

Equal Opportunity Statement

At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!